Technical Documentation Specialist

7 days ago

Atlanta, Georgia, United States Yardi Systems Full time
About the Role

Yardi Systems is a leading provider of property management solutions and services. We are seeking a highly motivated and detail-oriented Technical Documentation Specialist to join our team.

Key Responsibilities
  • Develop and maintain technical documentation for our software products, including user guides, release notes, and API documentation.
  • Collaborate with Subject Matter Experts (SMEs) to gather information, identify target audiences, and determine technical documentation needs.
  • Research and develop technical materials in a variety of formats, including paper, multimedia, and web-based publications.
  • Publish developed content leveraging multiple communication channels.
  • Maintain organized records of all materials, drafts, and previous versions.
  • Assist in the production of technical diagrams and graphs.
  • Follow and maintain established style of content guidelines across platforms and media.
  • Analyze written and published content to maintain continuity of style.
  • Ensure technical documents are published on schedule.
  • Maintain updates and revisions to technical documentation and materials, as new issues occur.
  • Work efficiently and accurately in content management systems, adhering to best practices and departmental standards for terminology and content management.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 1+ years of relevant technical writing experience, preferably in the software industry.
  • Working knowledge of one or more of the following: Adobe FrameMaker, Adobe Acrobat Pro, Microsoft Visual Studio Team Explorer, and Camtasia or other multimedia tools.
  • Proficiency in MS Office Suite.
  • Ability to learn new concepts quickly and apply new tools, processes, and standards.
  • Working knowledge of document structuring, content communications, and presentation techniques.
  • Ability to explain technical concepts to audiences with varying degrees of technical ability.
  • Ability to work independently and collaboratively.
Preferred Qualifications
  • Knowledge of applicable industry/field experience.
  • Experience or interest in making software how-to videos.

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