Sales and Customer Service Representative
2 weeks ago
**Key Responsibilities:**
* Provide outstanding customer service and help everyone feel valued and understood
* Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
* Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
* Help grow and retain a client base both in-person and through phone/email outreach
**What We Offer:**
* Competitive base pay of $12-$14/hour plus bonuses and commissions
* Revive Telehealth paid 100% by employer
* Friendly monthly competitions to create a positive and uplifting culture
* Employee Assistance Program
* A flexible schedule for a better work/life balance
* In-depth product and service training, with ongoing feedback to ensure your success
* A free massage, skincare or stretch service each month
* 30% off all retail products
**Requirements:**
* Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
* Are critical thinkers with excellent math and computer skills and the ability to multitask
* Have great people skills and can establish positive relationships with guests
* Are supporters of total body care with a general knowledge of massage and skin care services
**Culture & Support:**
* Trained leadership that is invested in YOUR success
* Award programs (like Sales Associate of the Year)
* A caring community that strives to celebrate individuality and share knowledge
If you're ready to join a growing community with experienced professionals who share your same passion, we can't wait to meet you.
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