Retail Sales Specialist

2 weeks ago


Portland, Oregon, United States Tapestry Full time
Company Overview

Tapestry is a global fashion conglomerate that encompasses a portfolio of brands dedicated to innovation and inclusivity. Our flagship brand, Coach, has been a pioneer in modern luxury accessories since its inception in 1941, embodying the spirit of New York City.

Position Summary

The Sales Associate II plays a crucial role in delivering exceptional customer experiences and driving sales performance. This position requires a deep understanding of organizational goals and the ability to align personal strategies with the company’s vision.

Key Responsibilities
  • Sales and Client Engagement: Develop personalized sales strategies in collaboration with management to meet customer needs through innovative solutions.
  • Market Awareness: Stay informed about local market trends and competitor activities to enhance business performance.
  • Customer Relationships: Build trust and credibility as a fashion advisor by demonstrating knowledge of current trends and product offerings.
  • Service Excellence: Uphold the highest standards of customer service by embodying the brand’s ethos and style.
  • Sales Techniques: Utilize effective selling techniques to influence customer decisions and enhance overall store performance.
  • Product Knowledge: Continuously develop product knowledge and remain updated on current collections to better serve customers.
Work Environment

Foster a collaborative and positive atmosphere among peers and customers. Demonstrate adaptability and professionalism in all interactions.

Operational Duties
  • Execute daily operational tasks, including maintaining store standards and visual merchandising.
  • Adhere to all retail policies and procedures, ensuring compliance with operational and loss prevention standards.
  • Utilize company tools and technology to enhance customer relationships and drive sales.
Qualifications

Experience: 1-3 years of experience in a luxury retail environment is preferred. A strong understanding of fashion trends is essential.

Education: High school diploma or equivalent; a college degree is preferred.

Skills: Proficient in cash register systems and basic computer skills, including the use of mobile POS and inventory management tools.

Physical Requirements: Ability to communicate effectively and perform physical tasks, including lifting and moving merchandise.

Schedule Flexibility

Willingness to work a flexible schedule, including evenings and weekends, to meet business needs.

Tapestry is an equal opportunity employer, committed to hiring and developing a diverse workforce.



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