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Retail Sales Specialist

2 months ago


Portland, Oregon, United States Wildfang Co Full time

Position: Retail Sales Specialist

Employment Type: Part-Time

About Us:

At Wildfang Co, we are a vibrant and innovative clothing brand dedicated to creating an inclusive and empowering shopping experience. Our retail team plays a crucial role in bringing our brand to life and connecting with our community.

Your Role:

As a Retail Sales Specialist, you will be instrumental in delivering exceptional service and fostering a welcoming atmosphere in our stores. Your enthusiasm for fashion and your ability to connect with customers will help create memorable shopping experiences.

Key Responsibilities:

  • Welcome and engage customers, sharing the story and values of Wildfang Co.
  • Assist customers with styling and product selections, both in-store and virtually, ensuring their needs are met with thoughtful recommendations.
  • Follow up with customers post-visit to enhance their experience and encourage future engagement.
  • Proactively reach out to existing clients and engage with walk-in customers to exceed their expectations and drive sales.
  • Encourage customers to join our loyalty program, create online profiles, and participate in events.
  • Stay informed about company updates, product launches, and store performance to provide knowledgeable service.
  • Manage inventory tasks including receiving, processing, and restocking merchandise.
  • Maintain cleanliness and organization of the store, adhering to health and safety protocols.
  • Process transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Assist in organizing and executing special events to enhance customer engagement.
  • Complete additional tasks as assigned by store leadership.

Qualifications:

  • A passion for delivering a seamless customer experience and embodying the Wildfang brand.
  • A positive attitude and a commitment to making every interaction enjoyable for customers and colleagues.
  • Ability to foster connections and build lasting relationships with clients.
  • Strong business sense and willingness to step outside of your comfort zone.
  • Availability to work flexible hours, including mornings, evenings, and weekends.
  • Minimum age requirement of 18 years.
  • Previous retail experience is preferred but not mandatory.

Benefits:

  • Competitive hourly wage with potential for bonuses.
  • Health insurance eligibility after a specified period of employment.
  • Generous paid time off, employee discounts, and a monthly clothing allowance.
  • The opportunity to make a significant impact in a fast-growing brand within the retail industry.