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Patient Services Coordinator

2 months ago

San Francisco, California, United States Neptune Dental Management Full time
Job Summary

We are seeking a highly skilled and organized Treatment Coordinator to join our team at Neptune Dental Management. The ideal candidate will have extensive experience in a dental or orthodontic office, with a strong focus on patient communication and financial management.

Key Responsibilities
  • Treatment Planning and Coordination
    • Explain treatment options and associated costs to patients clearly and effectively
    • Facilitate financial discussions and payment plans with patients
    • Possess in-depth knowledge of treatments, timelines, and financial arrangements
  • Scheduling and Record Keeping
    • Schedule treatments and manage follow-up appointments
    • Maintain accurate and detailed patient records
  • Team Collaboration and Communication
    • Ensure seamless communication within the team and between patients and orthodontists
    • Support marketing and promotional efforts to attract and retain patients
Requirements
  • Extensive experience as a Treatment Coordinator in a dental or orthodontic office
  • Superior communication and interpersonal skills, with strong abilities in negotiation and influencing
  • Excellent computer skills and familiarity with dental management software
  • Highly enthusiastic, supportive team player with a friendly and positive attitude
  • Strong ability to learn new skills and a teachable approach
  • Exceptional multitasking abilities and proficient time management
  • Compassionate, caring, and committed to providing exceptional patient services
  • Punctual and reliable in all professional dealings
Benefits
  • Competitive salary commensurate with experience
  • Opportunities for professional development and growth within the practice
  • Health benefits package
  • Paid time off and holiday pay
  • Positive and supportive work environment