Patient Financial Solutions Specialist

17 hours ago


San Francisco, California, United States Elevate Patient Financial Solutions Full time
Job Summary

The Patient Financial Solutions Specialist will connect uninsured hospital patients to programs that cover their medical expenses. This role requires strong communication and problem-solving skills to navigate government agencies and hospital systems.

Key Responsibilities:

  • Screen uninsured patients for eligibility in federal, state, and county medical assistance programs
  • Complete applications and follow up on approvals
  • Document patient cases in MPower and hospital systems
  • Provide exceptional customer service and support to patients and hospital staff
  • Participate in ongoing training to stay up-to-date on government programs and regulations

Requirements:

  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability and critical thinking skills
  • Proficient in Microsoft Office Suite, especially Excel and Outlook
  • Effective communication and multitasking skills

Benefits:

  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401K matching program
  • 15 days of PTO and 2 floating holidays
  • 7 paid holidays
  • Employee referral bonus program

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