Veteran Support Coordinator

2 weeks ago

Fort Smith, Arkansas, United States MAXIMUS Full time
Position Overview

Maximus is seeking qualified candidates for the role of Veteran Liaison Officer within our Veterans Evaluation Services (VES) division. This position offers the flexibility of remote work.

The Veteran Liaison Officer plays a crucial role in addressing the concerns and inquiries of Veteran clients, managing scheduling requests, and resolving any issues that may arise during the administration of VA-requested Compensation and Pension (C&P) examinations.

This role involves educating veterans about VES and VA protocols while effectively handling any potential challenges. It is essential to respond to feedback from Veterans and Providers through email or follow-up calls.

Key Responsibilities:

  • Handle incoming calls from distressed veterans;
  • Manage calls transferred from the call center;
  • Process cancellations for examinations;
  • Review and address pending no-show cases;
  • Coordinate rescheduling as needed;
  • Follow up on AMTIS Survey cards with veterans when necessary;
  • Engage with veterans who may exhibit violent tendencies;
  • Communicate with veterans at risk of self-harm or harm to others.

Additional Responsibilities:

  • Arrange transportation for severely disabled Veterans to and from VES C&P exams in accordance with VA guidelines;
  • Support other departments within VES as required;
  • Update statuses for pending no-show cases;
  • Correct any errors in no-show letters;
  • Perform other assigned duties.

Required Skills and Qualifications:

  • Exceptional verbal and interpersonal communication skills;
  • Strong written communication abilities, including excellent grammar;
  • Advanced reading comprehension skills;
  • Detail-oriented with strong analytical capabilities;
  • Ability to manage multiple tasks effectively;
  • Excellent organizational skills with the ability to prioritize and meet deadlines;
  • Proficient typing skills;
  • Familiarity with Microsoft Word, Microsoft Outlook, Adobe Acrobat, and basic knowledge of Microsoft Excel.

Home Office Requirements:

  • Minimum internet speed of 20mbps is required;
  • Preferred operating systems: Windows 10 or newer, or MacOS Big Sur, Catalina, or newer;
  • Stable internet connection via Wi-Fi or Ethernet cable;
  • USB headset with microphone and noise cancellation;
  • A private workspace with adequate power supply;
  • A second monitor is highly recommended.

Minimum Qualifications:

  • Military Service;
  • High School diploma or GED.

EEO Statement:

Maximus values the unique skills and experiences of active military service members, their spouses, and veteran candidates. We are committed to providing career paths that allow you to continue making a positive impact.

We are proud of our connections to organizations dedicated to serving veterans and their families.

Maximus is an Affirmative Action/Equal Opportunity Employer, providing equal employment opportunities to all qualified applicants.


Compensation:

Compensation at Maximus is determined by various factors, including job location, education, training, experience, and market analysis. Our total compensation package includes benefits such as health insurance, life and disability insurance, retirement savings plans, and paid time off.

  • Veteran Support Coordinator

    2 weeks ago

    Fort Smith, Arkansas, United States MAXIMUS Full time

    Position Overview Maximus is seeking dedicated individuals for the role of Veteran Liaison Officer within our Veterans Evaluation Services (VES) division. This position offers the flexibility of remote work. The Veteran Liaison Officer plays a crucial role in addressing the concerns, scheduling requests, and disputes of Veteran clients throughout the...

  • Logistics Support Specialist

    7 days ago

    Fort Smith, Arkansas, United States Lockheed Martin Full time

    About the RoleWe are seeking a highly skilled Logistics Support Specialist to join our team at Lockheed Martin. As a key member of our sustainment team, you will play a critical role in ensuring the smooth operation of our logistics processes.Key ResponsibilitiesManage and control General Use Consumables (GUC) for maintenance operationsProcure and generate...

  • DEIJ & Language Access Coordinator

    1 week ago

    Fort Smith, Arkansas, United States ColumbiaCare Services Full time

    About the Role ColumbiaCare Services is seeking a dedicated DEIJ & Language Access Coordinator to play a vital role in enhancing our commitment to diversity, equity, inclusion, and accessibility. This position will be instrumental in ensuring that our services are culturally competent and accessible to all individuals, regardless of their language or...

  • Diversity, Equity, Inclusion, and Justice Coordinator

    1 week ago

    Fort Smith, Arkansas, United States ColumbiaCare Services Full time

    About the RoleColumbiaCare Services is seeking a highly skilled DEIJ & Language Access Coordinator to join our team in Medford, Oregon. This role is crucial in enhancing our diversity and inclusion efforts and improving language access services across our organization.Key Responsibilities:Lead our Language Access Work Group to serve a diverse clientele...

  • DEIJ & Language Access Coordinator

    1 week ago

    Fort Smith, Arkansas, United States ColumbiaCare Services Full time

    About the RoleColumbiaCare Services is seeking a highly skilled DEIJ & Language Access Coordinator to join our team in Medford, Oregon. This role is crucial in enhancing our diversity and inclusion efforts and improving language access services across our organization.Key ResponsibilitiesLead our Language Access Work Group to serve a diverse clientele...

  • Logistics Coordinator

    4 days ago

    Fort Smith, Arkansas, United States Spartan Warehouse and Distribution Company Incorpo Full time

    Job SummaryWe are seeking an experienced Logistics Coordinator to join our team at Spartan Warehouse and Distribution Company Inc.About the RoleResponsible for coordinating and executing logistics operations, including shipping and receiving, warehouse inventory management, and customer relations.Assist in the management of warehouse operations, including...

  • Logistics Coordinator

    4 days ago

    Fort Smith, Arkansas, United States Disability Solutions Full time

    Job Summary:We are seeking an experienced Logistics Coordinator to join our team at Disability Solutions. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and materials throughout our warehouse and distribution network.Key Responsibilities:Manage and coordinate the receipt, storage, and shipment of goods...

  • Logistics Coordinator

    6 days ago

    Fort Smith, Arkansas, United States Spartan Warehouse and Distribution Company Incorpo Full time

    About Spartan Warehouse and Distribution Company Inc.Spartan Warehouse and Distribution Company Inc. is a leading third-party logistics (3PL) provider specializing in a unique logistics model. We own and operate our warehouses, fleet, forklifts, and other key equipment, leveraging decades of experience in fast-moving inventory, particularly in the food and...

  • Cardiology Procedure Coordinator

    1 week ago

    Fort Smith, Arkansas, United States Mercy Full time

    About the RoleWe're seeking a highly skilled and detail-oriented Electrophysiology Program Coordinator to join our team at Mercy. As a key member of our Cardiology department, you will play a critical role in ensuring the smooth operation of our Electrophysiology Program.Key ResponsibilitiesProcedure Coordination: Coordinate electrophysiology procedures with...

  • Auto Parts Coordinator

    5 days ago

    Fort Smith, Arkansas, United States Caliber Collision Full time

    Job Summary:Caliber Collision is seeking a highly motivated and detail-oriented Auto Parts Coordinator to join our team. As an Auto Parts Coordinator, you will play a critical role in ensuring the smooth operation of our inventory management system.Key Responsibilities:Manage and maintain accurate inventory levels, including receiving, storing, and shipping...

  • Healthcare Support Specialist

    2 weeks ago

    Fort Smith, Arkansas, United States Mercy Full time

    Position Overview:As a vital member of our healthcare team, you will assist in delivering exceptional patient care in a supportive environment. Your role will involve:Key Responsibilities:Preparing patients for their appointments by gathering necessary information and conducting vital sign assessments.Conducting thorough medication reviews and ensuring...

  • Medical Office Coordinator

    1 week ago

    Fort Smith, Arkansas, United States Mercy Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Mercy. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreets and Directs Patients: Greet patients and visitors, instruct them on...

  • Fighter Aircraft Maintenance Operations Coordinator

    1 week ago

    Fort Smith, Arkansas, United States Lockheed Martin Full time

    About the RoleThis is a challenging and rewarding opportunity to join Lockheed Martin as a Maintenance Controller, supporting the F-35 aircraft maintenance operations. As a key member of our team, you will be responsible for coordinating aircraft production efforts, providing technical assistance, and setting maintenance priorities.Key ResponsibilitiesUse...

  • Administrative Support Specialist

    5 days ago

    Fort Smith, Arkansas, United States Farmers Insurance and Financial Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Assistant to join our team at Farmers Insurance and Financial Services. As an Office Assistant, you will play a critical role in ensuring the smooth operation of our office, providing administrative support to our team members, and delivering exceptional customer service to our...

  • Educational Program Coordinator

    2 weeks ago

    Fort Smith, Arkansas, United States Arkansas Game & Fish Commission Full time

    Position Overview:The Arkansas Game and Fish Commission is seeking an Educational Program Coordinator to oversee, train, and manage volunteer activities for various educational initiatives.Qualifications:The ideal candidate will possess a bachelor's degree in business administration, management, journalism, education, or a related discipline, along with two...

  • Quality and Manufacturing Support Manager

    2 months ago

    Fort Smith, Arkansas, United States Mars Incorporated Full time

    Job Description:Job: Quality and Manufacturing Support Manager Shift: DaysLocation: Mars Petcare - Fort Smith, ARMars Petcare is seeking a Quality & Manufacturing Support Manager to join our exciting pet food business at a Fort Smith, AR, manufacturing plant. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver...

  • Healthcare Support Specialist

    2 weeks ago

    Fort Smith, Arkansas, United States Mercy Full time

    Position Overview:As a vital member of our healthcare team, you will assist in preparing patients for their appointments by executing the Advanced Standard room process. This includes:Documenting the chief complaintMeasuring patient vital signsReviewing medical history and allergiesConducting comprehensive medication reconciliationUtilizing the Encounter...

  • Healthcare Support Specialist

    2 weeks ago

    Fort Smith, Arkansas, United States Mercy Full time

    Work Schedule: 7:30 AM - 4:30 PM, Monday to Friday, 40 hours per week.Benefits:- Tuition Reimbursement up to $2,000 for continuing education.- Health, Dental, and Vision coverage available from day one.- Annual contribution of $100 per month for eligible employees enrolled in the Dependent Care FSA.- Paid parental leave for new parents.- 401(k) plan with...

  • District Sales Coordinator

    4 weeks ago

    Fort Smith, Arkansas, United States Sun Communities, Inc. Full time

    Are you an administrative professional looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun Communities and embark on an exciting new opportunity We are looking for a District Sales Coordinator to handle the routine sales office work and administrative responsibilities of a specified district of...

  • Insurance Office Coordinator

    4 days ago

    Fort Smith, Arkansas, United States Farmers Insurance and Financial Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Assistant to join our team at Farmers Insurance and Financial Services. As an Office Assistant, you will play a critical role in ensuring the smooth operation of our office, providing administrative support to our team members, and delivering exceptional customer service to our...