Healthcare Support Specialist
2 weeks ago
Work Schedule: 7:30 AM - 4:30 PM, Monday to Friday, 40 hours per week.
Benefits:
- Tuition Reimbursement up to $2,000 for continuing education.
- Health, Dental, and Vision coverage available from day one.
- Annual contribution of $100 per month for eligible employees enrolled in the Dependent Care FSA.
- Paid parental leave for new parents.
- 401(k) plan with employer matching.
- Paid time off for volunteering.
- Competitive salary with opportunities for future career advancement.
Overview:
As a Healthcare Support Specialist, you will prepare patients for their appointments by executing the Advanced Standard room process. This includes:
- Documenting the chief complaint.
- Measuring patient vital signs.
- Reviewing medical history and allergies.
- Conducting thorough medication reconciliations.
- Utilizing the Encounter Guide to address any open care gaps, such as screenings for fall risk, depression, breast cancer, colorectal cancer, and diabetic eye exams.
- Reassessing elevated blood pressures and completing necessary documentation in the electronic health record system for annual preventative visits.
Responsibilities:
- Assist with in-office testing, including but not limited to:
- Blood draws
- Mental status evaluations
- Electrocardiograms (EKGs)
- Walking oxygen studies
- Point of care testing.
- Administer vaccines and other injections within the scope of practice.
- Schedule follow-up appointments as per office protocols.
- Collaborate with healthcare providers and the clinical care team to monitor and coordinate the delivery of care plans.
Qualifications:
Education:
- High School Diploma or GED required.
Certification:
- Must obtain Basic Life Support (BLS) certification within 90 days of hire.
Preferred Experience:
- A minimum of 6 months of clinical healthcare experience, preferably in a primary care setting.
Certification Requirements:
- Active Medical Assistant certification/registration (RMA, CCMA, CMA) is required.
- BLS certification must be obtained within 90 days of hire.
At Mercy, we are dedicated to fostering a healing ministry through compassionate care. Our supportive community is committed to assisting you throughout your workday, especially during challenging times. You will have the chance to innovate care models and enhance the healthcare experience through advanced technology and innovative practices.
What Makes You a Good Fit for Mercy?
We value compassion and professionalism, and we believe that a positive attitude and strong advocacy align perfectly with our mission and vision. Our culture promotes collaboration and a willingness to go the extra mile to provide exceptional care.
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