Customer Service Leader

2 days ago


Matthews, North Carolina, United States Food Lion Full time
Job Title: Customer Service Leader

Food Lion is seeking a Customer Service Leader to join our team. As a key member of our retail operations team, you will be responsible for providing fast, easy, flexible, and friendly service to our customers.

Key Responsibilities:
  • Provide excellent customer service through the achievement of Food Lion customer service standards.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
  • Maximize sales through excellent customer service.
  • Perform sales associate duties as needed.
  • Perform customer lead duties as needed.
Requirements:
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.



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