Customer Service Leader
7 days ago
Food Lion is seeking a Customer Service Leader to join our team in Wesley Chapel, USA. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers, ensuring a positive shopping experience.
Key Responsibilities:- Provide exceptional customer service, ensuring customer satisfaction and loyalty.
- Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
- Maximize sales through excellent customer service, ensuring a positive shopping experience.
- Perform tasks as a sales associate when scheduled or as needed, adhering to surge plan guidelines.
- Perform tasks as a customer lead as needed, ensuring service standards are maintained.
- Report any register malfunctions to the Customer Service Manager or, in their absence, place service calls in an efficient manner.
- Ensure the MVP savings center KIOSK is filled with paper and properly working.
- Adhere to all company guidelines, policies, and standard practices.
- Observe and correct all unsafe conditions that could cause associate or customer accidents.
- Notify QA of any cleaning issues or maintenance required on the front end.
- Successfully complete computer-based training (CBT) and training aid courses.
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
- Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.
-
Customer Service Leader
4 weeks ago
Matthews, North Carolina, United States Food Lion Full timeJob Title: Customer Service LeaderFood Lion is seeking a Customer Service Leader to join our team in Wesley Chapel, USA. As a Customer Service Leader, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.Key Responsibilities:Smile and provide prompt,...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States NC Service Solutions Full timeJob OverviewWe are seeking a highly motivated and experienced Customer Service Representative to join our team at NC Service Solutions. As a key member of our service team, you will play a vital role in ensuring smooth daily operations, supporting both our technicians and clients with your exceptional administrative skills.Key Responsibilities: Achieve...
-
Team Leader
3 weeks ago
Matthews, North Carolina, United States MOD Super Fast Pizza, LLC Full timeAbout MOD Super Fast Pizza, LLCAt MOD Super Fast Pizza, LLC, we're committed to creating a world that works for everyone. Our purpose is to make a positive impact on the lives of our employees and the communities we serve.Job SummaryWe're seeking a highly skilled and motivated Team Leader to join our team. As a Team Leader, you'll play a key role in driving...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States Harris Teeter Full timeCustomer Service Clerk at Harris TeeterWe are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Harris Teeter. As a Customer Service Clerk, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining security and control of all funds in the cash register.Key...
-
Customer Service Representative
4 hours ago
Matthews, North Carolina, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...
-
Customer Service Manager
2 weeks ago
Matthews, North Carolina, United States Public Storage Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our storage facilities.Key Responsibilities:Customer Service: Provide top-notch...
-
Customer Service Representative
4 weeks ago
Matthews, North Carolina, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...
-
Customer Service Representative
2 weeks ago
Matthews, North Carolina, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our pizza-loving family, you will be responsible for providing exceptional customer service, taking orders, and ensuring every customer has a positive experience.Key...
-
Customer Service Representative
4 weeks ago
Matthews, North Carolina, United States Value City Furniture Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Value City Furniture. As a Customer Service Associate, you will play a critical role in ensuring our customers have an exceptional shopping experience.Key ResponsibilitiesProvide exceptional customer service through phone, email, and in-person...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States Anthony Griffin - Allstate Insurance Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Anthony Griffin - Allstate Insurance.Key Responsibilities:Establish and maintain strong relationships with customers, providing exceptional service and support.Utilize a customer-centric approach to educate customers about...
-
Customer Service Manager
2 weeks ago
Matthews, North Carolina, United States Public Storage Full time{"Job Title": "Customer Service Manager", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our storage facilities.Key...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionAbout UsAt Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences. Our team is dedicated to providing top-notch service, and we're looking for a talented Customer Service Representative to join our crew!Job SummaryWe're seeking a friendly and enthusiastic Customer Service Representative to...
-
Customer Service Representative
1 month ago
Matthews, North Carolina, United States Value City Furniture Full time**Job Summary**The Customer Service Associate plays a critical role in ensuring a positive customer experience at Value City Furniture. This individual serves customers by answering questions, confirming orders, and keeping customers informed of their order status. The ideal candidate will have excellent communication skills, a strong ability to multitask,...
-
Customer Service Manager
2 weeks ago
Matthews, North Carolina, United States Public Storage Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service-Self Storage Manager. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing storage facilities, and ensuring seamless customer experiences.Key ResponsibilitiesProvide top-notch...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States High five playhouse Full timeJob SummaryWe are seeking a highly energetic and customer-focused individual to join our team as a Cashier and Party Host at High Five Playhouse. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the safety and enjoyment of children in our indoor playground, and facilitating memorable parties for our...
-
Customer Service Representative
4 weeks ago
Matthews, North Carolina, United States Harris Teeter Full timeKey ResponsibilitiesAs a Bagger at Harris Teeter, you will be responsible for:Providing excellent customer service by satisfying customer needs and exceeding expectationsFollowing correct bagging procedures to ensure efficient and accurate serviceLoading merchandise into customer vehicles and returning shopping carts to the storeHiring ImmediatelyHarris...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States Qdoba Full timeWe are seeking a highly motivated and enthusiastic individual to join our team as a Team Member. As a Team Member, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive experience in our restaurant.Key Responsibilities: Provide excellent customer service and ensure that our guests have a positive...
-
Customer Service Representative
3 weeks ago
Matthews, North Carolina, United States Keffer Hyundai Full timeAbout Keffer Auto Group:We are a premier automotive group in North Carolina, committed to excellence and employee satisfaction. Our team is driven to succeed and deliver exceptional customer service.Job Summary:The Office Manager/Receptionist is a key member of our team, responsible for providing a welcoming environment for visitors and delivering top-notch...
-
Customer Service Representative
2 hours ago
Matthews, North Carolina, United States Genesis of Charlotte Full timeJob Summary:The Office Manager/Receptionist is responsible for delivering exceptional customer service and ensuring a welcoming environment for visitors. This includes answering calls, addressing visitor questions, and performing administrative duties as needed.About Us:Keffer Auto Group is a premier place to work in North Carolina, driven by a strong...
-
Automotive Service Technician
2 weeks ago
Matthews, North Carolina, United States Woodie's Auto Service & Repair Full timeJob Title: Automotive Service TechnicianWe are seeking a highly skilled Automotive Service Technician to join our team at Woodie's Auto Service & Repair. As a Master Automotive Technician, you will be responsible for providing professional automotive service on every vehicle, diagnosing and repairing automotive systems, and explaining technical diagnoses and...