Director of Operations

13 hours ago


New York, New York, United States Innocence Project Full time
About the Innocence Project

The Innocence Project is a leading organization dedicated to exonerating wrongfully convicted individuals and reforming the criminal justice system. Our mission is to create a fair and compassionate system of justice for all.

About the Position

We are seeking a highly skilled Director of Operations to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence and organizational efficiency. Your primary focus will be on optimizing our day-to-day business functioning, implementing cross-functional tools and initiatives, and providing overall organizational support, facilitation, and coordination.

Key Responsibilities
  • Develop and oversee organizational structures, strategies, and processes to support effective operations
  • Monitor business trends and serve as an expert on common and emerging methodologies, systems, and tools for managing organizational needs
  • Work collaboratively with senior leadership to set and ensure operational standards of excellence and best practices across the organization
  • Oversee the Office Manager and provide strategic support for building services, front desk duties, and vendor interactions
  • Implement organization-wide project management best practices and services
  • Provide process support and project mapping tools for strategic planning and annual goal setting
  • Set standards for staff-wide communications and serve as the primary owner of the business continuity plan
Requirements
  • Master's degree or equivalent experience
  • 5+ years of staff management experience
  • Education in business administration, nonprofit management, or organizational development a plus
  • Specialized training or certification in project management and business improvement processes a plus
  • Experience with project management methodologies and tools
  • Commitment to antiracism and equity in business practices
What We Offer

The Innocence Project offers a highly competitive salary, excellent benefits package, and a dynamic work environment. We are an equal opportunity employer and welcome applications from diverse candidates.



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