Hotel Receptionist Specialist

3 weeks ago


Nashville, Tennessee, United States Hampton Elliston Place Full time

Key Responsibilities:

  1. Provide exceptional customer service, responding to guest inquiries and resolving issues promptly and professionally.
  2. Manage guest reservations, including room assignments and modifications, while maintaining accuracy and attention to detail.
  3. Process payments, handle guest inquiries, and respond to requests in a timely and courteous manner.
  4. Maintain accurate records, complete reports, and adhere to company policies and procedures.

Requirements:

  • High School diploma or equivalent required; College coursework in related fields preferred.
  • Experience in a hotel or related field, preferably with a strong background in front desk operations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Knowledge of Microsoft Office Suite and proficiency in using various software applications.

Salary: $18.00 per hour.



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