Product Specialist

2 weeks ago


Williamsville, Illinois, United States Dover Saddlery Full time

**Job Summary:**

As a valued member of the Dover Saddlery team, the Product Advisor will be responsible for providing exceptional customer service and support to our customers. This includes greeting customers, answering questions, and providing product information to ensure a positive shopping experience.

**Key Responsibilities:**

  • **Greet and Assist Customers:** Greet customers in a friendly and courteous manner, and provide assistance with finding products and answering questions.
  • **Process Transactions:** Process customer transactions, including processing payments and handling customer refunds.
  • **Maintain a Clean and Organized Sales Floor:** Ensure the sales floor is clean, neat, and fully organized, and assist with restocking merchandise as needed.
  • **Perform Other Duties:** Assist with other duties as assigned by management, including processing merchandise shipments and performing other tasks to support the sales floor team.

**Requirements:**

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and problem-solving skills
  • Ability to lift up to 25 pounds

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