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Quality Assurance Specialist

2 months ago


Williamsville, Illinois, United States Ingram Micro Full time

Join Our Team:
At Ingram Micro, we pride ourselves on fostering a workplace where our employees are passionate about their contributions. As a leader in the technology distribution sector, we support brands that reach nearly 90% of the global population. Our innovative digital platform, Ingram Micro Xvantage, alongside our extensive solutions portfolio, distinguishes us in the market.

With a dedicated workforce of approximately 27,000 associates, we are committed to delivering exceptional service to over 161,000 customers and 1,500 vendor partners worldwide. We are proud to have received the Great Place to Work Certification in the United States, which underscores our dedication to our people and our culture.

Your Role:
As a Quality Assurance Specialist, you will collaborate with product, development, and production teams to design and implement quality assurance strategies. Your responsibilities will include:

  • Creating and executing quality assurance plans.
  • Developing user acceptance testing scripts for new functionality releases within Finance Operations.
  • Monitoring the PI release schedule and maintaining a comprehensive stakeholder list.
  • Validating test scripts and ensuring compliance with entry and exit criteria.
  • Partnering with Product and IST teams to align with QA strategies.
  • Setting up test environments and data.
  • Reporting on UAT progress and ensuring that defects are managed comprehensively.
  • Maintaining the QA playbook and utilizing Figma diagrams effectively.

What You Bring:
To excel in this role, you should possess:

  • A Bachelor’s degree or a comparable combination of education and experience.
  • A minimum of 5 years of professional experience, including at least 3 years in roles involving scripting languages and the development of test plans and cases.
  • Proven expertise in crafting and maintaining test plans, cases, and scripts.
  • Experience in Agile/Scrum development methodologies.
  • Strong problem-solving skills to identify, document, and troubleshoot software issues.

Preferred Qualifications:
While not mandatory, the following qualifications will be advantageous:

  • Experience with performance testing tools and methodologies.
  • Involvement in user acceptance testing through various roles.
  • Experience in creating incidents or defects and providing guidance to technical teams.
  • Familiarity with tools such as xRay, Jira, and Confluence.
  • Participation in xVantage deployments and coordination of user acceptance testing labs.

Compensation and Benefits:
The typical base pay range for this role across the U.S. is USD $80,000 to $136,000 per year. Compensation may vary based on location, pay grade, and individual performance. Ingram Micro offers a comprehensive benefits package, including healthcare, paid time off, a 401(k) plan with company match, and various wellbeing benefits.

Ingram Micro is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.