Hotel Operations Associate
5 days ago
Hospitality is a service industry, and at Highgate Hotels, we strive to provide exceptional experiences for our guests. As a Night Auditor, you will play a vital role in ensuring the financial accuracy and integrity of our hotel operations.
About the Role
The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing management reports, and ensuring the accuracy of guest billings and city ledger transactions. This position requires attention to detail, strong analytical skills, and effective communication with various levels of management and guests. The ideal candidate will be able to multitask, prioritize tasks, and maintain confidentiality of sensitive information. Additionally, flexibility with scheduling, including late/overnight shifts, is required.
Responsibilities
* Analyze and reconcile financial and statistical reports to ensure accuracy and compliance with hotel standards.
* Prepare and distribute daily and monthly reports as required, including tax reports and discount programs.
* Conduct audits and reconciliations of front desk and food and beverage cashier work.
* Prioritize job functions to meet deadlines and ensure efficient hotel operations.
* Maintain accurate records and data processing system functions.
Requirements
* High School diploma or equivalent and/or one year of progressive experience in a hotel or related field.
* Strong computer knowledge and skills required.
* Excellent communication and interpersonal skills, both verbal and written.
* Ability to multitask, prioritize tasks, and maintain confidentiality.
* Flexible scheduling, including late/overnight shifts.
Estimated Salary Range: $45,000 - $55,000 per year, depending on location and experience.
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