Hotel Operations Manager
7 days ago
Company Overview
Marrisott is a leading hospitality company with a commitment to excellence in guest satisfaction and employee engagement.
Salary: $63,000 annually
Job Description
We are seeking a highly motivated and organized professional to lead the execution of all operations in the rooms area departments. As a key member of our team, you will be responsible for managing staff, ensuring guest satisfaction, and maximizing financial performance.
Key Responsibilities
- Lead Room Operations Team: Translate departmental goals into actionable plans to drive guest tracking and productivity.
- Manage Property Rooms Operations Function(s): Assist in overseeing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping.
- Monitor Guest Experience: Ensure a seamless and memorable experience for our guests by being readily available and approachable.
- Maximize Profitability: Collaborate with the General Manager and Regional Director to perform annual Quality audits.
Requirements
We seek a detail-oriented individual with at least 4 years of experience in guest services, front desk, housekeeping, or related fields. A high school diploma or GED is required; a degree in Hotel and Restaurant Management, Hospitality, or Business Administration is preferred.
Benefits
Marrisott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans.
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