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Operations Director

2 months ago

Kansas City, Missouri, United States MMC Contractors Full time
About MMC Contractors

MMC Contractors is a leading construction company with a rich history of delivering high-quality projects. Our company culture is built on a strong foundation of hard work, teamwork, and a commitment to excellence.

Job Summary

We are seeking an experienced Operations Director to join our team. The successful candidate will be responsible for overseeing and managing company operations and project activities, implementing plans and policies to achieve overall corporate objectives, and maximizing operating results.

Key Responsibilities
  • Financial Leadership
    • Develop and implement comprehensive financial plans, budgets, and forecasts to minimize risk and variance, and to maximize contributions to company revenue and margin.
    • Direct and oversee financial management across one or more levels of employees to optimize financial results for the work program.
    • Review and assess financial data, reports, and records to ensure employee compliance with related procedures.
    • Create and communicate financial targets and goals to accomplish broader financial objectives.
    • Proactively monitor and interpret ongoing financial performance and respond strategically.
    • Assess and mitigate financial risks.
    • Translate broad corporate financial plans, targets, and Key Success Indicators (KSIs) into plans and targets specific for the work program.
    • Contribute to corporate planning, budgeting, and issue resolution.
    • Develop business plans and make operational decisions in light of broader financial goals and constraints.
  • Leading Others
    • Inspire and facilitate an environment of effective communication, teamwork, and recognition throughout the work program.
    • Model and establish a culture of safety, quality, productivity, performance, and alignment with company values.
    • Resolve complex and sensitive issues, coaching others towards effective problem-solving, continuous improvement, and problem prevention.
    • Communicate vision and strategy, articulating the relationship between corporate plans and the goals and performance of the work program and individual employees.
    • Lead and inspire team performance and productivity in alignment with broader work program and corporate goals and plans.
    • Oversee both short-term and long-range operational planning and resource management through one or more levels of direct reports to optimize productivity and results that are aligned with corporate strategy and objectives.
    • Develop and implement a range of talent management strategies and activities across the work program, such as evaluating and managing performance, building bench strength, providing formal and informal feedback, recruiting and staffing, employee learning and development, addressing complex employee relations risks and issues, workforce planning, and compensation management.
    • Coach direct reports on a variety of management and HR processes to develop effective managers.
    • Provide feedback and coaching to support team and individual employee performance, learning, and career development.
    • Serve as a change agent by supporting corporate and work program change initiatives.
    • Develop plans to support corporate change management strategies to lead and manage change within the work program.
  • Operational Management
    • Assist in the development and implementation of annual department business plans and budgets.
    • Provide advice, guidance, and direction to subordinate executives and managers towards their professional development.
    • Plan, staff, supervise, and coordinate subcontractors, suppliers, architects, clients, engineers, project managers, superintendents, and quality control personnel on assigned projects to ensure a cohesive operational unit.
    • Participate in client and contractor negotiations and buy-out for projects.
    • Direct and manage department activities, including accounting, business development, contract payments, and client and contractor relationships, by maintaining a high level of credibility with clients, contractors, subcontractors, and suppliers.
    • Visit project sites to monitor progress, maintain relationships, and verify quality, safety, and customer satisfaction.
    • Assist subordinate supervisors with problem-solving as required.
    • Attend pre-bid conferences, subcontractor awards conferences, and other meetings related to project initiation and administration.
    • Manage financial control and review of ongoing projects, analyzing project progress and reviewing monthly projections, maintaining and enforcing strict quality levels of product.
    • Approve and sign contracts, purchase orders, and change orders per company policy limits.
    • Conduct actions in a professional and unbiased manner.
    • Comply with all company and site policies and best practice standards.
    • Continuously develop proficiency and understanding in the role.
    • Maintain a professional appearance and workspace.
    • Participate in and comply with all company safety and quality programs and procedures.
    • Promote the company safety culture and safety awareness throughout the company, projects, or office.
    • Utilize relevant company technology to support all assigned responsibilities.
    • Maintain a valid driver's license and satisfactory driving record, which, per Company's vehicle policy, allows operation of a company vehicle.
    • Exercise initiative or, as directed, perform additional duties to meet the needs of the organization.
    Requirements
    • Positive, self-motivated professional with good communication and interpersonal skills.
    • Ability to perform work accurately and completely, and in a timely manner.
    • Solid communication skills, verbal and written.
    • Ability to understand and implement best practice standards.
    • Ability to multitask while delivering quality through attention to detail.
    • Excellent organizational skills.
    • Ability to adapt to change and stress in the work environment and manage competing demands while maintaining high performance levels.
    • Ability to be proactive and resourceful when issues arise.
    • Ability to follow-up on inquiries in a timely manner.
    • Ability to prioritize multiple projects.
    • Proficiency in MS Office Suite, specifically Word, Excel, and Outlook.
    • Ability to build relationships with team members and clients.
    • Ability to learn and use a variety of company-related software, tools, and systems necessary to meet business needs.
    • Ability to quickly and effectively solve complex problems.
    • Ability to provide mentorship to less experienced team members.
    • Ability to manage a team.
    • Ability to provide performance management feedback and complete evaluations.
    • Ability to manage budgets, maximize profitability, and generate future work through building relationships.
    Education and Experience
    • Bachelor's degree from a 4-year college or university or equivalent experience.
    • 10 years or more of related work experience preferred.
    • Other technical experience, such as military, public service, on-the-job training programs, etc., may meet this requirement as determined by local management.