District Director of Operations

2 days ago


Kansas City, Missouri, United States Brookdale Senior Living Full time
Overview

The District Director of Operations will oversee 11 Brookdale senior living communities in Arkansas, Kansas, and Missouri. This role supports successful operational outcomes, strong occupancy, and high resident satisfaction for Brookdale assisted living and memory care communities.

Key Responsibilities
  • Develop and provide short-term tactical direction and oversight
  • Develop short-term improvements impacting an area
  • Direct the overall operations of an assigned group of communities within a geographic region
  • Oversee a revenue of $20-60 Million
  • Develop long-range objectives and strategies for each community within the region
  • Develop annual operating budget, including census, payroll, staffing, and capital forecasts
  • Monitor and assess compliance with financial forecasts, productivity, and goal achievement
  • Determine areas needing cost reduction and program improvement and implement changes as needed through the Executive Directors at each community
  • Implement company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas
  • Enhance appropriate communication between the communities and the divisional/corporate offices
  • Work with community management to implement sales and marketing activities and strategies to maximize occupancy
  • Assure that resident services reflect the highest quality in conformance with federal and state law and company standards
  • Enhance the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping, and maintenance as needed
  • Evaluate, monitor, and enhance public relations efforts at each community
  • Assist all regional offices with preparation for state survey and licensing
  • Assure that all regional communities conform to qualitative and quantitative operating standards
  • Directly supervise and evaluate performance of Executive Directors within region
  • Update, train, and coach staff as necessary to maintain high standards of quality care, financial accountability, and business growth
  • Influence change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials
  • Partner with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates, and families
Qualifications
  • Bachelor's Degree in Healthcare, Gerontology, Business, or other related field required
  • Minimum of seven to ten years experience in Operations, Marketing, Financial Planning, and Human Resources Management in a management role; or equivalent combination of education and experience
  • Frequent car travel requires the incumbent to possess and maintain a valid driver's license
  • Ability to work some evenings/weekends and travel frequently by air or car
What We Offer
  • Full suite of health insurance, life insurance, and retirement plans available and vary by employment status
  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement Benefits
  • Variety of Associate Discounts
  • This is an incentive-based position, which may include bonuses, incentive, or commission plans
  • Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply
  • To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year


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