Customer Service Representative

2 months ago


Torrance, California, United States Marukai Corp. Full time
About Marukai Corp.

Marukai Corp. is a leading retail company that values customer satisfaction and excellence in service. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Job Summary

The Customer Service Representative will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Customer Service: Provide premier customer service, including greeting customers and responding to questions in a friendly and professional manner.
  • Sales and Merchandising: Engage in suggestive selling and other sales techniques to meet or exceed sales goals.
  • Store Operations: Maintain a clean and organized store environment, including the customer service area, sales floor, and storage areas.
  • Teamwork: Collaborate with other team members to achieve sales goals and provide excellent customer service.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to work varied shifts, including evenings and weekends.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: No experience required, but a minimum of 1-2 years of work experience in a similar retail environment is preferred.
  • Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Physical Demands: Ability to lift up to 20 pounds without aid, with the ability to stand for long periods and move quickly in a fast-paced environment.
What We Offer

Marukai Corp. offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and value diversity in our workplace.



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