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Customer Service Representative

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Torrance, California, United States Jeff Lowe - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance products and services.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and providing personalized service to meet their expectations.
  • Insurance Sales and Marketing: Develop and implement sales strategies to promote our insurance products and services, identifying new business opportunities and growing our client base.
  • Account Management: Manage client accounts, ensuring timely and accurate processing of claims, and resolving any issues or concerns in a professional and courteous manner.
  • Team Collaboration: Work closely with our team of experienced professionals to achieve our business goals, sharing knowledge and best practices to drive success.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Insurance Knowledge: Strong understanding of insurance products and services, with the ability to educate clients on their options and provide personalized recommendations.
  • Business Acumen: Ability to analyze business data and identify opportunities for growth and improvement.
  • Technical Skills: Proficiency in computer software and systems, with the ability to learn new technologies and applications.
What We Offer
  • Competitive Compensation: Salary plus commission/bonus structure, with opportunities for growth and advancement.
  • Benefits Package: Comprehensive health benefits, including medical, dental, and vision coverage.
  • Professional Development: Ongoing training and development opportunities to enhance your skills and knowledge.