Customer Service Representative
4 days ago
Job Description:
At PNC, we're committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Full-time Teller within our Retail Branch organization, you'll play a vital role in providing top-notch service, processing high-volume customer transactions, and educating customers on new technologies and banking products.
Key Responsibilities:
- Deliver a unique customer experience aimed at improving financial well-being and creating loyalty
- Process a variety of customer interactions, including transactions and referrals
- Educate customers on alternatives for financial interactions and identify opportunities for banking growth
- Collaborate with branch staff and PNC ecosystem partners to drive customer success
Requirements:
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong product knowledge and problem-solving skills
- Adherence to all policies and procedures, with a focus on sound judgment and risk management
About PNC:
PNC is a leading financial services organization dedicated to helping our customers achieve their financial goals. We offer a comprehensive range of benefits, including medical, dental, and vision coverage, as well as 401(k) and pension plans. Our employees take pride in our reputation and are committed to delivering exceptional customer experiences.
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