Credit Services Representative
12 hours ago
We are seeking a highly skilled Credit Services Representative to join our team at First Commonwealth Bank. As a key member of our loan servicing team, you will be responsible for ensuring the integrity of all collateral and loan files, processing daily paid loan files, and providing exceptional customer service.
Key Responsibilities- Protect the bank's assets by ensuring the integrity of all collateral and loan files.
- Process daily paid loan files for consumer and commercial loans as assigned.
- Prepare payoff quotes and payoff letter requests.
- Perform payoff processing for incoming 3rd party payoff remittance checks, wires, rejected and/or un-posted payoff transactions that require special handling to post correctly to the system.
- Provide phone support concerning problems and questions related to loan processing.
- Maintain various daily, weekly and monthly reports to update customer records concerning: (i) collateral, (ii) insurance, (iii) refinances and (iv) unposted items.
- Collect dealership title releases in order to release titles to dealerships within one business day.
- Prepare paid loan files for scanning.
- Prepare Paid in Full Letters and refunds for clients.
- Research dated or converted mortgages to determine if mortgage(s) should be satisfied.
- Report MERS Mortgage payoff information to Supervisor.
- Perform maintenance to cancel Private Mortgage Insurance when applicable.
- Communicate with clients, Financial Solutions Centers, Engagement Center, and third parties to ensure the risk management of each client relationship is in compliance with policy and procedure, as well as commercial and regulatory guidelines.
- Prepare Lien Release Letters for clients as well as dealerships.
- Provide exceptional customer service through written and verbal communications with customers and branch operations.
- High School Diploma or equivalent required.
- Minimum of two (2) years related work experience preferred.
- Excellent verbal and written communication skills, exceptional relationship-building skills, strong analytical and mathematical skills, and a motivation to learn and contribute to continuous improvements are required.
- Proficiency in MS Word and Excel is required.
- Ability to work closely with team members to ensure daily work is completed.
- Ability to access filing cabinets and transport bulky files.
We are an equal opportunity employer and welcome applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Credit Services Representative
3 weeks ago
Indiana, Pennsylvania, United States First Commonwealth Bank Full timeJob SummaryWe are seeking a highly skilled Credit Services Representative to join our team at First Commonwealth Bank. As a key member of our loan operations team, you will play a critical role in ensuring the integrity of our collateral and loan files, processing daily paid loan files, and providing exceptional customer service.Key ResponsibilitiesProcess...
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Credit Services Representative
2 weeks ago
Indiana, Pennsylvania, United States First Commonwealth Bank Full timeJob SummaryWe are seeking a highly skilled Credit Services Representative to join our team at First Commonwealth Bank. As a key member of our loan processing team, you will be responsible for ensuring the integrity of all collateral and loan files, processing daily paid loan files, and providing exceptional customer service.Key ResponsibilitiesProtect the...
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Credit Services Representative
4 weeks ago
Indiana, Pennsylvania, United States First Commonwealth Bank Full timeJob SummaryWe are seeking a highly skilled Credit Services Representative to join our team at First Commonwealth Bank. As a key member of our loan servicing department, you will be responsible for ensuring the integrity of all collateral and loan files, processing daily paid loan files, and providing exceptional customer service.Key ResponsibilitiesProcess...
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