Customer Service Representative

4 days ago


Indiana, Pennsylvania, United States Margy Gray - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.

Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service to meet their needs.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.
Benefits
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for growth and advancement within our agency.
  • Simple IRA and group life insurance benefits.
  • Health benefits and paid time off (vacation and personal/sick days).
  • Flexible hours and a dynamic work environment.
Requirements
  • Sales experience and a successful track record of meeting sales goals/quotas.
  • Excellent interpersonal and communication skills, with a focus on building strong relationships with customers.
  • Ability to work in a team environment and multi-task with ease.
  • Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
  • Associate's degree or higher required.


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