Automotive Service Coordinator
2 days ago
Starling Chevrolet MP LLC, a Family-Owned Chevy dealership, has an immediate opening for an Automotive Service Dispatcher. This role is perfect for individuals who want to work in a fast-paced environment and enjoy weekends off.
As an Automotive Service Dispatcher, you will be responsible for:
- Dispatching work to technicians and assisting in various ways to ensure efficient maximum workflow of the service department.
- Reviewing appointment loads needed with Service Advisors.
- Flagging hours on completed repair orders.
- Reviewing parts and authorization holds daily with Parts Personnel & Advisors.
- Reviewing technician cause and corrections on repair orders.
- Assigning Service Technicians to work orders based on technician skill set and geographic proximity to improve efficiencies.
- Relaying accurate information to technicians.
- Managing the whereabouts and administrative needs of technicians in the field.
- Documenting progress of each work order, managing work in process and billing work orders based on customer and job specifications.
- Communicating service-related issues with Customer Service Representative and Management.
- Maintaining professionalism and establishing customer rapport, encouraging repeat business.
To be successful in this role, you must have:
- Prior automotive experience.
- The ability to work well with both technicians and service advisors.
- An aptitude for working in a fast-paced, high-volume environment and being well-organized.
This position offers a competitive salary range of $40,000 - $60,000 per year, depending on experience. Benefits include health insurance, paid time off, dental insurance, 401(k), vision insurance, life insurance, and a referral program. Starling Chevrolet is an equal opportunity employer.
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Automotive Service Coordinator
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