Automotive Service Coordinator

2 days ago


Mt Pleasant, South Carolina, United States Starling Chevrolet Full time

Starling Chevrolet MP LLC, a Family-Owned Chevy dealership, has an immediate opening for an Automotive Service Dispatcher. This role is perfect for individuals who want to work in a fast-paced environment and enjoy weekends off.

As an Automotive Service Dispatcher, you will be responsible for:

  • Dispatching work to technicians and assisting in various ways to ensure efficient maximum workflow of the service department.
  • Reviewing appointment loads needed with Service Advisors.
  • Flagging hours on completed repair orders.
  • Reviewing parts and authorization holds daily with Parts Personnel & Advisors.
  • Reviewing technician cause and corrections on repair orders.
  • Assigning Service Technicians to work orders based on technician skill set and geographic proximity to improve efficiencies.
  • Relaying accurate information to technicians.
  • Managing the whereabouts and administrative needs of technicians in the field.
  • Documenting progress of each work order, managing work in process and billing work orders based on customer and job specifications.
  • Communicating service-related issues with Customer Service Representative and Management.
  • Maintaining professionalism and establishing customer rapport, encouraging repeat business.

To be successful in this role, you must have:

  • Prior automotive experience.
  • The ability to work well with both technicians and service advisors.
  • An aptitude for working in a fast-paced, high-volume environment and being well-organized.

This position offers a competitive salary range of $40,000 - $60,000 per year, depending on experience. Benefits include health insurance, paid time off, dental insurance, 401(k), vision insurance, life insurance, and a referral program. Starling Chevrolet is an equal opportunity employer.



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