Dispatch Team Member

6 days ago


Mt Pleasant, South Carolina, United States Starling Chevrolet Full time

We are seeking a skilled and organized individual to join our team as an Automotive Service Dispatcher. In this role, you will play a critical part in ensuring the efficient operation of our service department.

Key responsibilities include:

  • Coordinating work assignments for technicians to maximize productivity and workflow efficiency.
  • Working closely with Service Advisors to review appointment loads and adjust scheduling as needed.
  • Monitoring and maintaining accurate records of completed repair orders, including flagging hours worked.
  • Collaborating with Parts Personnel & Advisors to review parts and authorization holds daily.
  • Ensuring accurate and timely communication with technicians regarding work assignments and priorities.
  • Providing administrative support to technicians in the field, including managing their whereabouts and needs.
  • Billing customers accurately and efficiently, based on job specifications.
  • Identifying and resolving service-related issues with Customer Service Representative and Management.
  • Fostering strong customer relationships and encouraging repeat business through exceptional service and professionalism.

The ideal candidate will possess:

  • Previous experience in the automotive industry.
  • Strong communication and interpersonal skills, with the ability to work effectively with technicians and service advisors.
  • An organized and detail-oriented approach to work, with a focus on maximizing efficiency and productivity.

Salary: $45,000 - $65,000 per year. Benefits include health insurance, paid time off, dental insurance, 401(k), vision insurance, life insurance, and a referral program. Starling Chevrolet is an equal opportunity employer.



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