Service Department Assistant

4 days ago


Mt Pleasant, South Carolina, United States Starling Chevrolet Full time

Are you a highly organized and detail-oriented individual looking for a challenging role in the automotive industry? We are seeking an Automotive Service Dispatcher to join our team at Starling Chevrolet MP LLC.

In this role, you will be responsible for:

  • Dispatching work assignments to technicians to optimize workflow efficiency.
  • Reviewing appointment loads with Service Advisors to ensure smooth scheduling.
  • Accurately recording hours worked by technicians on completed repair orders.
  • Collaborating with Parts Personnel & Advisors to review parts and authorization holds daily.
  • Communicating clearly and concisely with technicians regarding work assignments and priorities.
  • Providing administrative support to technicians in the field, including managing their whereabouts and needs.
  • Billing customers accurately and efficiently, based on job specifications.
  • Addressing service-related issues with Customer Service Representative and Management.
  • Fostering strong customer relationships and encouraging repeat business through exceptional service and professionalism.

Requirements include:

  • Previous experience in the automotive industry.
  • Ability to work effectively with technicians and service advisors.
  • Organized and detail-oriented approach to work, with a focus on maximizing efficiency and productivity.

Salary: $50,000 - $70,000 per year. Benefits include health insurance, paid time off, dental insurance, 401(k), vision insurance, life insurance, and a referral program. Starling Chevrolet is an equal opportunity employer.



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