Customer Service Representative

3 weeks ago


Mt Pleasant, South Carolina, United States Starling Chevrolet Full time

At Starling Chevrolet, we are seeking a talented Customer Service Representative - Automotive to join our team. In this role, you will provide exceptional customer service and support to our customers, working closely with our service advisors, technicians, and other departments.

The ideal candidate will have previous automotive experience and excellent communication skills. In this role, you will be responsible for dispatching work to technicians, reviewing appointment loads, and managing technician whereabouts and administrative needs.

Key Responsibilities:

  • Dispatch work to technicians based on skill set and geographic proximity
  • Review appointment load with service advisors
  • Flag hours on completed repair orders
  • Manage technician whereabouts and administrative needs
  • Document progress of each work order and manage work in process

Requirements:

  • Previous automotive experience
  • Excellent communication and organizational skills
  • Able to work well under pressure and maintain professionalism

Salary: $50,000 - $65,000 per year (based on experience)

Benefits: Health insurance, paid time off, dental insurance, 401(k), vision insurance, life insurance, referral program, and equal opportunity employer.



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