Customer Service Team Lead

1 week ago

Wilson, Wyoming, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.

Key Responsibilities
  • Customer Experience: Deliver outstanding customer service, ensuring that every customer interaction is positive and memorable.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, guidance, and support to ensure excellent customer service and business results.
  • Operational Excellence: Monitor and manage key performance indicators, ensuring that store operations are running smoothly and efficiently.
  • Process Improvement: Identify opportunities for process improvement and implement changes to drive business results and enhance the customer experience.
  • Communication: Communicate effectively with team members, store leadership, and external partners to ensure seamless execution of store operations.
Requirements
  • 18+ months retail experience, including 6+ months of supervisory experience.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Physical ability to lift 50 lbs and work in a standing position for extended periods.
What We Offer

Whole Foods Market offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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