Customer Service Team Lead
1 week ago
At Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer satisfaction in our stores.
Key Responsibilities:- Customer Experience: Deliver outstanding customer service and hold team members accountable for meeting customer expectations.
- Task Management: Establish clear expectations for balancing in-store customer service and online order completion tasks.
- Scheduling: Monitor the schedule to maintain in-store customer needs, online order capacity, and labor budget.
- Competitive Analysis: Sustain strong knowledge and awareness of relevant competitors and industry trends.
- Customer Support: Ensure an effective and efficient response to customer questions, requests, and concerns.
- Team Development: Develop, coach, mentor, and motivate team members to sustain a high-performing team and minimize turnover.
- 18+ months retail experience, including 6+ months of supervisory experience.
- Strong ability to perform task management, balancing dynamic customer flows.
- Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.
- Must be able to lift 50 lbs.
- In an 8-hour workday: standing/walking 6-8 hours.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
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Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are committed to delivering exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
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Customer Service Team Lead
3 days ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are committed to delivering exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality of outbound...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are committed to delivering exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality, and customer...
-
Customer Service Team Lead
7 days ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality of outbound...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service,...
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Customer Service Team Lead
4 days ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob Title: Customer Service Team LeadAt Whole Foods Market, we are dedicated to providing exceptional customer experiences. As a Customer Service Team Lead, you will play a critical role in leading and executing our Customer Service & E-Commerce programs. Your primary responsibility will be to support the Team Leader in driving safety, quality of outbound...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
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Customer Service Team Lead
7 days ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
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Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...
-
Customer Service Team Lead
1 week ago
Wilson, Wyoming, United States Whole Foods Market Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Team Lead to join our team at Whole Foods Market. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences and driving business results.Key ResponsibilitiesCustomer Experience: Deliver outstanding customer service, ensuring...