Senior Manager of Employee and Labor Relations

4 days ago

Cincinnati, Ohio, United States Go METRO Full time
Job Summary:

Go METRO is seeking a Senior Manager of Employee and Labor Relations to oversee the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a degree in Human Resources, Employee Relations, or a related field and experience responding to employee issues, managing labor relations, facilitating the grievance process, and conducting investigations.

Key Responsibilities:
  • Lead, conduct, and document thorough, fair, and objective complex employment-related investigations, including employee complaints, Title VII, ADA, ADEA, FLSA, and FMLA.
  • Respond to and resolve employee-related issues, properly elevating issues when warranted.
  • Actively participate in and promote positive relationships between SORTA and its employees and recognized labor representatives.
  • Coach and counsel management staff in the administration of the collective bargaining agreement and related documents.
  • Create and conduct training related to labor and employee management to promote organizational effectiveness and risk mitigation.
  • Assist in the creation of policies and procedures.
  • Actively participate in and lead departmental and organizational teams, projects, and committees.
  • Assist in preparing employee and labor-related agreements.
  • Monitor and manage employee and labor-related agreements.
  • Actively assist in employment-related proceedings, acting as SORTA representative when assigned.
  • Respond to and manage employment-related claims when assigned.
  • Stay up to date and ensure necessary updates regarding the most recent employment and labor-related laws, regulations, trends, and best practices.
  • Maintain excellent recordkeeping, exercising strict confidentiality when prudent.
  • Effectively resolve employment-related conflicts while promoting organizational values.
  • Partner with leaders to proactively identify and address potential employee and labor relations issues and develop preventative measures.
  • Assist in the development and implementation of employee and labor-related strategies to promote operational efficiencies, employee experience, and employee retention.
  • Manage the employee and labor relations case management system for proper data capture, required confidentiality, any related legal requirements, and to ensure timely and effective resolution of matters.
  • Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
  • Ability to work in compliance with SORTA's safety and security policies.
  • Maintain open, honest, and timely communication with personnel involved in investigations/projects.
Requirements:
  • Communications - Excellent verbal and written skills; persuasive, consensus builder.
  • Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. Model, facilitate, and encourage exemplary internal and external customer service, open communication, collaboration, and participation among staff.
  • Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback.
  • Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem solving.
  • Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
  • Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy, and attention to detail, excellent project management skills.
Education/Experience:
  • Bachelor's degree in Human Resources, Employee Relations, Labor Relations, or a related field required.
  • Advanced degree (Masters, JD) in Human Resource Management, Employee Relations, or Labor Relations preferred.
  • Seven (7) years experience in employee and/or labor relations, including responding to employee issues and responding to grievances.
  • Five (5) years experience in conducting effective informational and interrogatory interviews.
  • Experience managing/supervising employees, preferably in a union environment.
  • Experience writing reports subject to potential legal or administrative action.
Skills & Abilities:
  • Thorough understanding of Employment and Labor Law (Ohio public sector preferred).
  • Proficient in the MS Office (or similar) suite, including, but not limited to, Excel, Word, Access, and PowerPoint; GroupWise email; Maximo (or similar) inventory management and purchasing modules.
  • Ability to learn new computer programs (software and applications).
  • Ability to lift and carry materials and supplies, up to 50 lbs.
  • Ability to respond to critical situations and work a flexible schedule as required.
  • Ability to collaborate, build relationships, gain credibility, and partner effectively with others up and down a matrixed organization.
  • Strong verbal and written communications.
  • Managerial courage demonstrated through effective, direct, and respectful communications.
  • Aptitude for critical thinking and succinctly presenting the best course of action.
  • Exceptional organizational, analytical, leadership, and interpersonal skills.
  • Ability to identify and develop sources of information relative to the task at hand.
  • Ensure confidentiality of sensitive information is maintained.
  • Ability to conduct research using multiple information and data sources.
  • Strong interpersonal skills used to build rapport with all parties involved.
  • Ability to work independently, with limited supervision.
  • Ability to effectively participate on teams and lead when required.

  • Senior Manager of Employee and Labor Relations

    2 weeks ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Title: Senior Manager of Employee and Labor RelationsGo METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department.Key Responsibilities:Lead complex employment-related investigations, including employee complaints, Title VII, ADA, ADEA, FLSA, and...

  • Senior Manager of Employee and Labor Relations

    2 weeks ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Title: Senior Manager of Employee and Labor RelationsGo METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing...

  • Senior Manager of Employee and Labor Relations

    3 weeks ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Title: Senior Manager of Employee and Labor RelationsGo METRO is seeking a highly skilled and experienced Senior Manager of Employee and Labor Relations to join our team. As a key member of our HR department, you will be responsible for managing the day-to-day functions of the Employee and Labor Relations Department.Key Responsibilities:Lead and conduct...

  • Senior Manager of Employee and Labor Relations

    2 weeks ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Summary:Go METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a degree in Human Resources, Employee Relations, or a related field and experience responding to employee issues, managing labor relations, facilitating...

  • Senior Manager of Employee and Labor Relations

    2 weeks ago

    Cincinnati, Ohio, United States Metro Full time

    Metro is seeking a highly skilled Senior Manager of Employee and Labor Relations to oversee the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will possess a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance process,...

  • Senior Manager of Employee and Labor Relations

    4 weeks ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Summary:Metro is seeking a highly skilled Senior Manager of Employee and Labor Relations to oversee the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...

  • Senior Manager of Employee and Labor Relations

    1 week ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Summary:Metro is seeking a Senior Manager of Employee and Labor Relations to oversee the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a degree in Human Resources, Employee Relations, or a related field and experience in managing labor relations, facilitating the grievance process, and conducting...

  • Senior Manager of Employee and Labor Relations

    4 weeks ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job SummaryGo METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...

  • Senior Manager of Employee and Labor Relations

    4 days ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job SummaryMetro is seeking a Senior Manager of Employee and Labor Relations to manage the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a degree in Human Resources, Employee Relations or a related field and experience responding to employee issues, managing labor relations, facilitating the grievance...

  • Senior Manager of Employee and Labor Relations

    1 week ago

    Cincinnati, Ohio, United States Go METRO Full time

    Job Summary: Metro is seeking a Senior Manager of Employee and Labor Relations to manage the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a degree in Human Resources, Employee Relations or a related field and experience responding to employee issues, managing labor relations, facilitating the grievance...

  • Community Relations Liaison

    2 weeks ago

    Cincinnati, Ohio, United States Senior Lifestyle Full time

    Job Title: Community Relations LiaisonSenior Lifestyle is seeking a highly motivated and organized Community Relations Liaison to join our team. As a key member of our sales team, you will be responsible for creating a customer service experience for seniors and their families that aligns with our company values.Key Responsibilities:Respond to all leads...

  • Employee Relations Specialist

    2 weeks ago

    Cincinnati, Ohio, United States Staffmark Group Full time

    Job SummaryWe are seeking a highly skilled Employee Relations Specialist to join our Human Resources team. As a key member of our team, you will be responsible for responding to employee concerns, conducting thorough investigations, and providing guidance on company policies and procedures.Key ResponsibilitiesInvestigate and resolve employee relations...

  • Senior Lifestyle Corporate Office Community Relations Liaison

    2 weeks ago

    Cincinnati, Ohio, United States Senior Lifestyle Corporate Office Full time

    Job Title: Community Relations LiaisonSenior Lifestyle Corporate Office is seeking a highly skilled Community Relations Liaison to join our team. As a Community Relations Liaison, you will be responsible for creating a customer service experience for seniors and their families that aligns with Senior Lifestyle values, sales tools, and sales training.Key...

  • Human Resources Director

    21 hours ago

    Cincinnati, Ohio, United States Hard Rock International Full time

    Job SummaryAt Hard Rock International, we are seeking a highly skilled and experienced Human Resources Director to join our team. This key role will be responsible for administering the Collective Bargaining Agreement (CBA) for the Cleveland/Cincinnati Ohio Casino Workers Council (CCOCWC), investigating team member complaints and grievances, and overseeing...

  • Community Relations Liaison

    2 weeks ago

    Cincinnati, Ohio, United States Senior Lifestyle Corporate Office Full time

    Job Title: Community Relations LiaisonSenior Lifestyle Corporate Office is seeking a highly skilled and motivated Community Relations Liaison to join our team. As a key member of our sales and marketing team, you will be responsible for creating a customer service experience for seniors and their families that aligns with our company values, sales tools, and...

  • Human Resources Director

    4 days ago

    Cincinnati, Ohio, United States Hard Rock International (USA), Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Human Resources Director to join our team at Hard Rock Casino Cincinnati. This is a key leadership position that will be responsible for administering the Collective Bargaining Agreement (CBA) for the Cleveland / Cincinnati Ohio Casino Workers Council (CCOCWC).The successful candidate will have a...

  • Employee Benefits Service Senior Account Manager

    2 weeks ago

    Cincinnati, Ohio, United States USI Holdings Corporation Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Account Manager to join our Employee Benefits Service team. As a key member of our team, you will be responsible for managing complex employee benefit insurance accounts and providing exceptional service to our clients.Key ResponsibilitiesManage a portfolio of complex employee benefit...

  • Senior IT Project Manager

    2 weeks ago

    Cincinnati, Ohio, United States A New Leaf Full time

    Job Title: Senior IT Project ManagerThe Senior IT Project Manager is a seasoned project leader responsible for overseeing all aspects of IT-related projects. This role requires a strong understanding of project management methodologies, including Agile and Waterfall, as well as excellent leadership and communication skills.Key Responsibilities:Develop and...

  • Employee Experience Manager

    4 weeks ago

    Cincinnati, Ohio, United States Trilogy Health Services Full time

    Employee Experience ManagerTrilogy Health Services is seeking an experienced Employee Experience Manager to join our team. As a key member of our HR department, you will be responsible for creating a positive and engaging work environment for our employees.Key Responsibilities:Develop and implement strategies to improve employee retention and...

  • Executive Kitchen Manager

    3 days ago

    Cincinnati, Ohio, United States Senior Lifestyle Full time

    Job SummaryWe are seeking a highly skilled and experienced Sous Chef to join our culinary team at Senior Lifestyle. As a key member of our kitchen staff, you will be responsible for assisting the Executive Chef in overseeing daily operations and ensuring the highest quality food products and kitchen cleanliness.Key ResponsibilitiesAssist in the oversight of...