Human Resources Director
1 day ago
At Hard Rock International, we are seeking a highly skilled and experienced Human Resources Director to join our team. This key role will be responsible for administering the Collective Bargaining Agreement (CBA) for the Cleveland/Cincinnati Ohio Casino Workers Council (CCOCWC), investigating team member complaints and grievances, and overseeing unemployment hearings.
Key Responsibilities- Administer the CBA and ensure compliance with all relevant laws and regulations.
- Investigate team member complaints and grievances, and provide fair and equitable resolutions.
- Oversee unemployment hearings and ensure that all necessary procedures are followed.
- Update and interpret company policies to ensure that they are fair and equitable for all team members.
- Direct the coordination and communication with employees regarding the ADA process, FMLA, and other Leaves of Absence.
- Provide oversight to ensure that the company meets EEOC and FLSA policies and guidelines.
- Responsible for overseeing relevant communication with corporate and with other properties.
- Responsible for the organization and implementation of Team Member Relations sponsored employee events, promotions, activities, and reward and recognition programs.
- Provides written communication and assistance to property teams, executive, and management teams.
- College degree in Human Resources, Business Administration, or related field preferred.
- 7 to 10 years in HR leadership experience or equivalent (preferably in the Hospitality, Entertainment, or Casino industry).
- Minimum 5 years' experience with Labor Relations managing a CBA.
- Experience in successfully leading labor negotiations.
- Strong communication skills both verbal and written.
- Strong leadership, analytical, interpersonal, problem-solving, and decision-making skills supported by a minimum of three years' supervisory or manager experience.
- Highly effective verbal and written communication skills.
- Thorough knowledge of employment law and fair treatment policies.
- Strong performance consulting and facilitation skills are essential.
- Strong project management skills. Proficient in basic applications of Word, Excel, and email.
- A strong knowledge of Employee policies, as well as a working knowledge of EEOC/ADA law.
- Must be team-oriented and have strong interpersonal and communication skills as well as being self-directed.
- Individual must be able to work a flexible schedule (shifts/days).
- Previous Employee Relations experience including responsibility for FMLA, Benefits, investigations, and rewards and recognition, preferably in a service industry.
- Knowledge of state and federal employment laws.
- Proficient in Microsoft Office.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
- Must be able to work independently.
- Must be able to sit, stand, or walk for long periods of time (4 hours).
- Must be able to respond calmly and make rational decisions, when handling employee conflicts and concerns.
- Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop, and kneel.
- Responds to visual and aural cues.
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to tolerate areas containing dust, loud noises, and bright lights.
- Must be able to work varied shifts, weekends, and holidays as needed.
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