Senior Manager of Employee and Labor Relations
2 weeks ago
Go METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance process, and conducting investigations.
Key Responsibilities- Lead and conduct thorough, fair, and objective complex employment-related investigations, including employee complaints, Title VII, ADA, ADEA, FLSA, and FMLA.
- Respond to and resolve employee-related issues, elevating issues when warranted.
- Actively participate in and promote positive relationships between SORTA and its employees and recognized labor representatives.
- Coach and counsel management staff in the administration of the collective bargaining agreement and related documents.
- Create and conduct training related to labor and employee management to promote organizational effectiveness and risk mitigation.
- Assist in the creation of policies and procedures.
- Participate in and lead departmental and organizational teams, projects, and committees.
- Assist in preparing employee and labor-related agreements.
- Monitor and manage employee and labor-related agreements.
- Act as a SORTA representative in employment-related proceedings and respond to and manage employment-related claims.
- Stay up-to-date on the most recent employment and labor-related laws, regulations, trends, and best practices.
- Maintain excellent record-keeping, exercising strict confidentiality when necessary.
- Effectively resolve employment-related conflicts while promoting organizational values.
- Partner with leaders to proactively identify and address potential employee and labor relations issues and develop preventative measures.
- Assist in the development and implementation of employee and labor-related strategies to promote operational efficiencies, employee experience, and employee retention.
- Manage the employee and labor relations case management system for proper data capture, required confidentiality, and timely and effective resolution of matters.
- Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
- Ability to work in compliance with SORTA's safety and security policies.
- Maintain open, honest, and timely communication with personnel involved in investigations and projects.
- Communications - Excellent verbal and written skills; persuasive, consensus builder.
- Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations.
- Employee Development - Competent in assessing employee skills; coaches, delegates, and supports employee development.
- Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving.
- Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources.
- Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy, and attention to detail.
- Bachelor's degree in Human Resources, Employee Relations, Labor Relations, or a related field required.
- Advanced degree (Masters, JD) in Human Resource Management, Employee Relations, or Labor Relations preferred.
- Seven (7) years of experience in employee and/or labor relations, including responding to employee issues and responding to grievances.
- Five (5) years of experience in conducting effective informational and interrogatory interviews.
- Experience managing/supervising employees, preferably in a union environment.
- Experience writing reports subject to potential legal or administrative action.
- Thorough understanding of Employment and Labor Law (Ohio public sector preferred).
- Proficient in the MS Office (or similar) suite, including Excel, Word, Access, and PowerPoint; GroupWise email; Maximo (or similar) inventory management and purchasing modules.
- Ability to learn new computer programs (software and applications).
- Ability to lift and carry materials and supplies, up to 50 lbs.
- Ability to respond to critical situations and work a flexible schedule as required.
- Ability to collaborate, build relationships, gain credibility, and partner effectively with others up and down a matrixed organization.
- Strong verbal and written communications.
- Managerial courage demonstrated through effective, direct, and respectful communications.
- Aptitude for critical thinking and succinctly presenting the best course of action.
- Exceptional organizational, analytical, leadership, and interpersonal skills.
- Ability to identify and develop sources of information relative to the task at hand.
- Ensure confidentiality of sensitive information is maintained.
- Ability to conduct research using multiple information and data sources.
- Strong interpersonal skills used to build rapport with all parties involved.
- Ability to work independently, with limited supervision.
- Ability to effectively participate on teams and lead when required.
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Cincinnati, Ohio, United States Go METRO Full timeJob Title: Senior Manager of Employee and Labor RelationsGo METRO is seeking a highly skilled and experienced Senior Manager of Employee and Labor Relations to join our team. As a key member of our HR department, you will be responsible for managing the day-to-day functions of the Employee and Labor Relations Department.Key Responsibilities:Lead and conduct...
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Senior Manager of Employee and Labor Relations
2 weeks ago
Cincinnati, Ohio, United States Go METRO Full timeJob Summary:Metro is seeking a highly skilled Senior Manager of Employee and Labor Relations to oversee the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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Senior Manager of Employee and Labor Relations
4 weeks ago
Cincinnati, Ohio, United States Go METRO Full timeJob Summary:Metro is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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Senior Manager of Employee and Labor Relations
4 weeks ago
Cincinnati, Ohio, United States Go METRO Full timeJob SummaryGo METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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Cincinnati, Ohio, United States Go METRO Full timeJob SummaryGo METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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Cincinnati, Ohio, United States Go METRO Full timeJob Summary:Go METRO is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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Cincinnati, Ohio, United States Go METRO Full timeJob Summary:Metro is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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Cincinnati, Ohio, United States Go METRO Full timeJob Summary:Metro is seeking a highly skilled Senior Manager of Employee and Labor Relations to lead the day-to-day functions of the Employee and Labor Relations Department. The ideal candidate will have a strong background in human resources, employee relations, or a related field, with experience in managing labor relations, facilitating the grievance...
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