Cannabis Operations Coordinator
7 days ago
We are seeking a highly skilled and customer-focused Cannabis Operations Coordinator to join our team at Ohana Cannabis Co.
About the RoleThis is a full-time position offering a competitive salary of $16-$18 per hour, with opportunities for overtime and performance-based bonuses.
The successful candidate will be responsible for delivering exceptional customer service, managing orders, and ensuring a seamless experience for our clients.
Key Responsibilities- Customer Service: Provide top-notch support to customers via phone, text, and in-person interactions, resolving issues promptly and efficiently.
- Order Management: Set up and process customer orders using POS and Routing applications, including COVA, OnFleet, and WeedMaps.
- Communication: Facilitate effective internal and external communications, working closely with drivers and management to ensure smooth operations.
- Retail Operations: Maintain a positive work environment, adhering to high standards of customer service, organization, and confidentiality.
To succeed in this role, you'll need:
- A high school diploma or equivalent, with relevant experience and training preferred.
- Excellent communication, social, and organizational skills, with the ability to multitask and adapt to fast-paced environments.
- Knowledge of cannabis products and retail operations, with a strong understanding of customer needs and preferences.
- A valid driver's license and willingness to work varied hours, including late nights, weekends, and holidays.
At Ohana Cannabis Co., we're dedicated to providing an exceptional customer experience, fostering authentic relationships, and promoting wellness through our unique blend of cannabis, nutrition, and lifestyle solutions.
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