Accounts Receivable Representative
4 weeks ago
Job Summary
OrthoCarolina is seeking a highly skilled Accounts Receivable Representative to join our Revenue Cycle team in the OrthoCarolina Business Office in Charlotte. This role is a hybrid schedule with rotating days in the office depending on department needs.
Key Responsibilities
- Review and resolve claim issues with insurance and/or patient.
- Maintain AR queues at a reasonable age-base date as defined by management.
- Review and appeal denied medical claims for bundling and medical coding-related issues.
- Process corrected claims and assist with timely turnaround for medical documentation requests.
- Provide follow-up and feedback to management regarding assignments.
Requirements
- High school graduate or GED.
- One-year certificate from college or technical school preferred.
- Minimum of three years of accounts receivable experience.
- One year of experience in a healthcare organization.
- One year Microsoft office experience.
- Working knowledge of ICD 10 required.
Preferred Skills
- Problem solving - ability to identify and solve problems in a timely manner, gather and analyze information skillfully and maintain confidentiality.
- Written communication - Ability to understand and follow verbal and written instructions; edits work for spelling and grammar, presents numerical data effectively.
- Quality control - demonstrates accuracy and thoroughness and monitors own work to ensure quality.
- Knowledge of medical terminology.
- Skill in telephone procedure.
About OrthoCarolina
OrthoCarolina is one of the nation's leading independent academic orthopedics practices serving North and South Carolina and the Southeast since 1922. We provide compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation.
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