Accounts Receivable Phone Representative

4 weeks ago


Charlotte, North Carolina, United States TBS Factoring Service LLC Full time

Job Summary: We are seeking a highly skilled Phone Collection Specialist to join our team at TBS Factoring Service LLC. The ideal candidate will have excellent communication skills, be proactive, and possess a strong ability to work in a fast-paced environment.

Key Responsibilities:

  • Conduct collection calls on accounts from debtors that are past due, reflecting good productivity, appropriate timeliness, and low error rates.
  • Call, email, and/or fax debtors days after the invoice was submitted, ensuring a rapid turnaround and low losses to account receivables.
  • Ability to communicate via phone as needed, be proactive, and perform professionally.
  • Highly skilled in computer, electronic communication, and technology with the ability to quickly learn new software, applications, and systems.
  • Able to work overtime if required.

Requirements:

  • Previous Customer Service and collections experience preferred.
  • Basic knowledge of Microsoft Office programs including Outlook, Excel, and Word.


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