Restaurant Operations Manager

7 days ago


Houma, Louisiana, United States Big Mike's BBQ Smokehouse Full time
Job Description for Restaurant Shift Manager at Big Mike's BBQ Smokehouse

About the Role:

We are seeking a highly skilled and experienced Restaurant Shift Manager to join our team at Big Mike's BBQ Smokehouse. As a Restaurant Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage safety regulations are met.

Key Responsibilities:

  • Lead and Manage Staff: Instruct staff on safety procedures, customer service best practices, and restaurant cleanliness requirements.
  • Task Management: Designate various tasks to departments and individual staff, ensuring they are completed promptly and successfully.
  • Coverage and Support: Cover the duties of crew members who are unable to work their shifts.
  • Inventory Management: Order supplies and coordinate product deliveries to keep track of inventories and ensure every location is well stocked.
  • Customer Service: Help customers with their concerns in a quick, efficient, and friendly manner.

Requirements:

  • Communication and Organizational Skills: Have superb communication skills, organizational skills, and problem-solving skills.
  • Food Service Experience: Previous food service experience with the ability to perform multiple jobs in the restaurant.
  • Management Experience: This position requires previous experience managing a staff or relevant role.
  • Computer Skills: Experience with MS Office and other computer skills desired.
  • Education: Must have a high school diploma or equivalent GED.


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