Residential Services Manager

1 week ago


Prince Frederick, Maryland, United States The Arc Of Southern Maryland Full time
Program Manager

DEPARTMENT: Residential

REPORTS TO: Assistant Director of Community Living

SALARY: $60,000.00

JOB PURPOSE:

As a Program Manager at The Arc Of Southern Maryland, you will play a pivotal role in managing the operational aspects of our programs. Your primary focus will be on enhancing individual autonomy and fostering community involvement, which will require regular travel to various locations and participation in Person-Centered Planning meetings. You will also need to be on-call for emergencies, including evenings, weekends, and holidays. Flexibility is essential, as you may be required to cover shifts and take on the responsibilities of the Program Coordinator when necessary.

Given the nature of this role, strong attention to detail and the ability to manage stress effectively are vital.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

SUPERVISION:

  • Assessing and approving staff schedules
  • Conducting interviews, hiring, and evaluating personnel
  • Providing training and constructive feedback

FINANCIAL MANAGEMENT:

  • Creating and overseeing operational budgets
  • Managing financial accounts and funding sources
  • Ensuring the accuracy of financial documentation

DOCUMENTATION:

  • Completing and tracking necessary documentation
  • Initiating funding plans for services
  • Conducting quality assurance assessments

PROFESSIONALISM:

  • Exemplifying positive workplace conduct
  • Upholding confidentiality standards
  • Effectively resolving conflicts

OTHER DUTIES & RESPONSIBILITIES:

  • Carrying out additional assigned responsibilities
  • Fulfilling the role of Program Coordinator as needed

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • Bachelor's degree in Human Services or a related discipline
  • A minimum of 2 years of experience working with individuals with disabilities
  • Strong verbal and written communication skills

JOB KNOWLEDGE, SKILLS AND ABILITIES:

  • Proficiency in Microsoft Office Suite
  • Innovative and forward-thinking mindset
  • Strong leadership and supervisory capabilities

AMERICANS WITH DISABILITY SPECIFICATIONS:

The physical demands of this position include standing, walking, and sitting for extended periods, as well as using hands for various tasks. Reasonable accommodations can be made to support individuals with disabilities. Typical office working conditions apply.



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