Individual Services Manager
2 weeks ago
DEPARTMENT: Residential
REPORTS TO: Assistant Director of Community Living
SALARY: $60,000.00
JOB SUMMARY:
As a Program Manager at The Arc Of Southern Maryland, you will play a vital role in managing the operations of individual services, staff oversight, and facility administration. Your primary focus will be on enhancing individual autonomy and fostering community inclusion, which will necessitate regular travel to various locations and participation in Person-Centered Planning meetings. You will also be required to be on-call for emergencies, including weekends and holidays, highlighting the importance of flexibility in this position. Additionally, you may need to step in for the Program Coordinator as needed.
Given the dynamic nature of this role, strong attention to detail and the ability to manage stress effectively are essential.
KEY RESPONSIBILITIES:
SUPERVISION:
- Assessing and approving staff schedules
- Conducting interviews, hiring, and performance evaluations
- Delivering training and constructive feedback
FINANCIAL OVERSIGHT:
- Creating and managing operational budgets
- Supervising financial accounts and funding sources
- Ensuring the accuracy of financial documentation
DOCUMENTATION MANAGEMENT:
- Completing and tracking necessary documentation
- Initiating funding plans for services
- Conducting quality assurance assessments
PROFESSIONAL CONDUCT:
- Exemplifying positive workplace behavior
- Upholding confidentiality standards
- Facilitating effective conflict resolution
ADDITIONAL DUTIES:
- Carrying out other assigned responsibilities
- Fulfilling the role of Program Coordinator when required
EDUCATIONAL AND EXPERIENCE REQUIREMENTS:
- Bachelor's degree in Human Services or a related discipline
- A minimum of 2 years of experience working with individuals with disabilities
- Excellent communication abilities
KNOWLEDGE, SKILLS, AND ABILITIES:
- Proficiency in Microsoft Office Suite
- Innovative and forward-thinking mindset
- Strong leadership and supervisory capabilities
PHYSICAL DEMANDS:
This position requires the ability to stand, walk, and sit for extended periods, as well as manual dexterity. Reasonable accommodations may be provided. Standard office working conditions apply.
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