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Customer Service Specialist

2 months ago

Cincinnati, Ohio, United States Andy McMahon - State Farm Agent Full time

Position Overview:

We are seeking a highly motivated and results-driven individual to join our dynamic team at Andy McMahon - State Farm Agent. As a key member of our team, you will be responsible for establishing customer relationships, identifying customer needs, and marketing appropriate products and services.

Responsibilities:

  • Develop and maintain strong relationships with customers to understand their insurance needs and provide tailored solutions.
  • Use a customer-focused approach to educate customers about insurance options and develop leads.
  • Collaborate with the team to identify opportunities for growth and implement strategies to achieve sales goals.

Benefits:

  • Competitive salary and commission/bonus structure.
  • Opportunities for professional growth and advancement within the agency.
  • Flexible hours and a dynamic work environment.
  • 401K and paid time off.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and build strong relationships with customers and colleagues.
  • Proactive problem-solving skills and attention to detail.
  • Ability to learn and adapt to new technologies and systems.
  • Bilingual Spanish preferred.