Customer Service Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Specialist to join our team at Acosta Group. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working closely with our sales and marketing teams to drive business growth.
Key Responsibilities
- Provide top-notch customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Work closely with the sales and marketing teams to identify opportunities for business growth and develop strategies to achieve sales targets.
- Assist in the development and implementation of sales and marketing campaigns to drive business growth and increase revenue.
- Collaborate with cross-functional teams to ensure seamless execution of sales and marketing initiatives.
- Monitor and analyze sales and marketing metrics to identify trends and areas for improvement.
Requirements
- High school diploma or equivalent required; bachelor's degree in business, marketing, or a related field preferred.
- Minimum 4 years of experience in customer service, sales, or marketing.
- Proven track record of success in driving business growth and increasing revenue.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to analyze sales and marketing metrics and identify trends and areas for improvement.
About Us
Acosta Group is a leading sales and marketing company that provides innovative solutions to drive business growth and increase revenue. We are committed to delivering exceptional customer service and building long-term relationships with our clients. If you are a motivated and results-driven individual who is passionate about sales and marketing, we encourage you to apply for this exciting opportunity.
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