Customer Service and Operations Library Specialist

3 weeks ago


Cincinnati, Ohio, United States Cincinnati & Hamilton County Public Library Full time
Cincinnati & Hamilton County Public Library Job Description:

Job Summary:
The Cincinnati & Hamilton County Public Library is seeking a Customer Service and Operations Library Specialist to join our team. As a key member of our library staff, you will be responsible for providing exceptional customer service to patrons, maintaining a clean and organized library environment, and assisting with various operational duties. This is a full-time position, 40 hours per week, with a salary of $18.21 per hour.

Responsibilities:
• Provide excellent customer service to patrons, answering questions, and resolving issues in a professional and courteous manner.
• Maintain a clean and organized library environment, including shelving books, processing returns, and performing other tasks as needed.
• Assist with operational duties, such as coordinating events, managing supplies, and performing administrative tasks.
• Develop and maintain knowledge of library resources and services to effectively support patrons.
• Collaborate with other library staff to achieve team goals and objectives.
• Perform other duties as assigned.

Requirements:
• High school graduate or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Physical ability to move frequently throughout the library and lift up to 30 pounds.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and time management skills.
• Ability to work a flexible schedule, including weekends and evenings.

What We Offer:
• A competitive salary of $18.21 per hour.
• A comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and growth.
• A dynamic and supportive work environment.
• The chance to make a difference in your community by working in a public library.

How to Apply:
Applications will be accepted until November 1, 2024. Please submit your application, including your resume and cover letter, to [insert application instructions].

Equal Employment Opportunity Employer:
The Cincinnati & Hamilton County Public Library is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment that values diversity, equity, and inclusion.

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