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Front Office Coordinator

2 months ago

Gainesville, Georgia, United States McKibbon Hospitality Full time
Position Overview

As a Guest Services Representative, you will play a crucial role in ensuring a pleasant experience for our guests. Your responsibilities will include:

  • Anticipating Guest Needs: You will proactively identify and address the needs of our guests to enhance their stay.
  • Timely Responses: Acknowledging and responding to guest inquiries promptly is essential to maintaining high service standards.
  • Positive Guest Relations: Maintaining a welcoming atmosphere and fostering positive interactions with guests at all times is key.
  • Complaint Resolution: You will handle guest complaints effectively, ensuring that all issues are resolved to guarantee guest satisfaction.

Your role is vital in upholding the reputation of McKibbon Hospitality as a leader in the hospitality industry.