Scheduler/Intake Coordinator

5 days ago


Gainesville, Georgia, United States PruittHealth Full time
Job Title: Scheduler/Intake Coordinator

PruittHealth is committed to providing exceptional care and services to our patients and residents. As a Scheduler/Intake Coordinator, you will play a vital role in ensuring that our patients receive timely and effective care.

Job Summary:

This position is responsible for scheduling and coordinating patient care services, ensuring that all necessary treatments and services are scheduled in a timely manner. The Scheduler/Intake Coordinator will work closely with our care management team and other peers to ensure accurate accounting of visits ordered and provided.

Key Responsibilities:
  • Provide accurate and timely scheduling for all patients upon referral through admission and discharge from the agency.
  • Participate in agency back office daily operations as assigned by the Business Office Manager.
  • Demonstrate flexibility and critical thinking skills in addressing frequent changes throughout the day requiring schedule adjustments.
  • Ensure that field scheduling assignments follow agency standard operating procedures.
  • Update the daily Home Health RADAR staffing availability report.
Qualifications:
  • High school diploma or equivalent.
  • None; on-the-job training provided.
Preferred Qualifications:
  • Three years total of medical office experience.
  • One year of scheduling experience.
  • One year of Home Health Agency Operations experience.
  • Experience with HomeCare HomeBase (HCHB).
Knowledge, Skills, and Abilities:
  • Computer skills are a must.
  • Ability to multitask and problem-solve in an environment with frequently changing priorities and short deadlines.
  • Organizational, oral, and written communication skills.
  • Excellent interpersonal skills.
  • Flexible and willing to work beyond normal working hours on weekends and holidays as necessary.
  • Knowledge of confidentiality and PHI best practices.

PruittHealth is an Equal Employment Opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, national origin, disability, or veteran status.



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