Financial Operations Resource Coordinator

3 weeks ago


Getzville, New York, United States Citibank Full time
Position Overview
The Resource Management Team operates within the Finance COO Organization at Citibank. Our mission is to act as a reliable partner throughout Finance, promoting transparency and accountability regarding Citi's resources. This role focuses on Workforce Management and reports directly to the Head of Resource Management.

Key Responsibilities
  • Oversee and enhance the monthly Workforce Management Hiring Process, ensuring clarity and control within Finance.
  • Revamp the Workforce Management hiring framework to provide accurate data on various factors such as location, job grade, and required skills.
  • Support the development of Finance-specific resource strategies, including organizational design and adherence monitoring.
  • Implement and maintain governance for the monthly and quarterly Workforce Tagging processes.
  • Collaborate with Citi's forecasting and recruiting teams to align and improve operational practices.
  • Contribute to firm-wide initiatives and ensure effective rollout within Finance.
  • Optimize onboarding processes and reporting for new resources, partnering with human resources specialists.
  • Maintain oversight on transformation and BAU headcount reporting.

Qualifications
The ideal candidate will possess:
  • A strong attention to detail and the ability to drive strategic initiatives.
  • Experience in operational execution and process re-engineering.
  • Expertise in workforce management, including planning and reporting.
  • Exceptional problem-solving skills with a focus on both macro and micro perspectives.
  • Proven ability to develop and implement strategic improvements.
  • Advanced proficiency in Microsoft Office.
  • Strong analytical capabilities and effective presentation skills.
  • A minimum of 8-10 years of relevant experience.
  • Excellent organizational skills and the ability to manage multiple tasks in a dynamic environment.
  • Outstanding verbal and written communication skills, capable of engaging with senior stakeholders.

Education
A Bachelor's degree is required; a Master's degree is preferred.

Job Family Group: Finance
Job Family: Financial Solutions Design & Implementation
Time Type: Full time
Employee Benefits:
Citi offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) plans, life insurance, and wellness programs. Paid time off includes vacation, sick leave, and holidays.

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