Front Office Supervisor
4 weeks ago
As a Front Office Supervisor at Hilton Atlanta Perimeter Center, you will be responsible for assisting the Assistant Front Office Manager in directing the operations of the front office on a daily basis. This role involves supervising and working with the Front Office staff to ensure the highest quality of guest service.
Key Responsibilities- Assist the Assistant Front Office Manager in overseeing the front office operations.
- Supervise and train Front Office staff to ensure excellent guest service.
- Participate in the development and disciplining of Front Office staff.
- Maintain records of absences and tardiness.
- Perform front office duties, including check-in, check-out, and reservations.
- Ensure guest satisfaction by responding to and resolving guest complaints.
- Fill in at the front desk and reservations as needed.
- Associate's Degree or equivalent from a two-year college or technical school.
- One to two years of experience in a front office role.
- Knowledge of Front Office and Reservations System procedures.
Hilton Atlanta Perimeter Center is a stylish hotel located in the heart of the Perimeter Center business district. We offer a free shuttle service to Perimeter Mall and are within walking distance of Dunwoody Metro Station.
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Front Office Supervisor
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Front Office Supervisor
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Front Office Supervisor
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