Intermodal Operations Specialist

2 weeks ago


Lowell, Arkansas, United States J.B. Hunt Full time
Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our Intermodal Manager Development Program. As an Intermodal Operations Specialist, you will have the opportunity to learn and develop skills in multiple corporate intermodal positions, gaining a comprehensive understanding of the entire Intermodal business.

Key Responsibilities:
  • Work efficiently in a fast-paced environment, learning and adapting to the systems and processes of JB Hunt Intermodal operations.
  • Build and maintain strong relationships with key rail personnel to ensure optimal communication for on-time service execution.
  • Analyze equipment needs to ensure utilization of company and non-company assets are met for all parties involved.
  • Provide communication, problem-solving, and service implementation plans to ensure excellent customer service.
  • Manage intermodal shipments moving on trains, ensuring that units depart origins and are available at destinations per railroad provided goals.
  • Identify and maintain key performance indicators for each rotation, regularly meeting with various internal departments to review performance.
Qualifications:
  • Minimum Qualification: High School Diploma/GED with 1-2 years of experience in the Transportation/Logistics industry, or military equivalent.
  • Preferred Qualification: Bachelors Degree or 3-4 years of experience in the Transportation/Logistics industry, and/or demonstration of the following skills and abilities through education, certifications, military, or other experiences:
    • Ability to focus activities on developing and maintaining positive customer relationships.
    • Proven experience in establishing and maintaining healthy working relationships with clients, vendors, and peers.
    • Experience in fostering strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement.
    • Ability to measure the quality and quantity of work effort for the purpose of improvement.
    • Ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
    • Ability to process information with high levels of accuracy.
    • Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
    • Accurately analyze situations and reach productive decisions based on informed judgment.
Benefits:

The Company offers a comprehensive benefits package, including medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure, six weeks of paid maternity leave, two weeks of paid parental leave, and six paid holidays annually.

Education and Experience:

Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required)

Certifications:

Transportation/Logistics

Job Type:

Full-time

Job Opening ID:

Intermodal Manager Development Program (Open)



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