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Front Office Manager

2 months ago

West Columbia, South Carolina, United States Prisma Health Full time

Job Summary

As a key member of the Prisma Health team, the Patient Services Representative will play a vital role in the front office management and operation of our dental practice. This individual will be responsible for various aspects of front office functions, including but not limited to:

  • Managing patient flow and ensuring a smooth and efficient experience
  • Coordinating with healthcare providers and staff to ensure seamless communication
  • Providing exceptional customer service to patients and families
  • Maintaining accurate and up-to-date patient records

Responsibilities

The Patient Services Representative will be responsible for:

  • Answering and directing phone calls in a professional and courteous manner
  • Responding to patient inquiries and concerns in a timely and efficient manner
  • Coordinating appointments and scheduling procedures
  • Preparing and maintaining patient charts and records

Requirements

To be successful in this role, the Patient Services Representative will need to possess:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information

About Prisma Health

Prisma Health is a leading healthcare organization dedicated to transforming healthcare for the benefit of the communities we serve. Our vision is to provide exceptional patient care, advance medical knowledge, and improve the health of our communities.