Genomics Field Specialist

3 days ago


Boston, Massachusetts, United States Illumina Full time
Transforming Human Health

At Illumina, we're expanding access to genomic technology to make a meaningful impact on people's lives.

Our mission is to empower researchers, clinicians, and patients to unlock the secrets of the human genome and develop life-changing treatments.

As a Field Service Engineer, you'll play a critical role in ensuring our customers have the support they need to succeed.

Key Responsibilities
  • Install, upgrade, and maintain instrument systems in defined territories.
  • Troubleshoot and repair system problems to minimize downtime.
  • Submit service reports and expense reports in a timely manner.
  • Enter work performed in the service database to ensure accurate tracking.
  • Maintain accurate service spares inventory to ensure seamless support.

We offer a competitive salary range of $73,400 - $110,200, plus a variable cash program and eligibility for equity.

Our benefits package includes access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We're committed to fostering a diverse and inclusive workplace where everyone contributes to our mission.



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