Progress4GL Technical Lead
2 weeks ago
Company Overview:
SHIRO TECHNOLOGIES LLC is a dynamic global technology services and outsourcing firm. We specialize in delivering innovative and tailored IT solutions, leveraging extensive industry experience to provide a comprehensive range of services, including strategic advisory, leadership, and custom application development.
About Us:
Founded in 2002, Shiro Technologies has evolved from a small telecom advisory firm into a formidable player in the technology sector. Our commitment to innovation and excellence has enabled us to assist numerous top-tier management teams in achieving remarkable competitive advantages. With a focus on creating lasting economic value and optimizing operational costs, we are poised for significant growth in an ever-evolving market.
Position Overview:
We are seeking a Technical Lead with expertise in Progress4GL/OpenEdge and experience in CHUI, GUI, and Web development. The ideal candidate will play a crucial role in maintaining our Level 3 support team and ensuring high-quality deliverables.
Key Responsibilities:
1. Manage the BAU ticket queue effectively within the Level 3 support framework.
2. Collaborate with the Level 2 team and business stakeholders to resolve issues promptly.
3. Provide technical guidance to team members and review their outputs to ensure quality standards are met.
4. Support business operations during EST hours, contributing to deliverables as an individual contributor.
Key Skills Required:
- Proficiency in Progress4GL/OpenEdge 11 and above
- Experience with WebSpeed scripting
- Familiarity with HTML and JavaScript
- Strong background in CHUI/GUI/Web development
Additional Information:
All information will be kept confidential in accordance with EEO guidelines.
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