Senior Product Strategist

4 weeks ago


Seattle, Washington, United States Tik Tok Full time
Product Solutions and Operations Lead

TikTok is a leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. Our Product Solutions and Operations team is passionate about building an innovative, secure, and intuitive eCommerce Ecosystem for our users.

As a Product Solutions and Operations Lead, you will be responsible for managing input and feedback from various types of users, including end-users, merchants, creators, and employees. You will partner with the product management team to devise product strategy and ensure long-term vision and success for the product.

Key Responsibilities:
  • Conduct extensive quantitative and qualitative market studies to gather deep insights into purchasing and content consumption behavior of end-users, business practices, and preferences of merchants, creators, MCN agencies, service providers, and other roles in social content-based Commerce.
  • Be responsible for managing input and feedback from various types of users.
  • Partner with the product management team to devise product strategy.
  • Define product requirements, including business and product objectives, business and market requirements, operational support requirements, etc.
  • Prioritize product requirements using ROI analysis, dependency analysis, and other techniques.
  • Participate in the product development lifecycle and review various artifacts to ensure quality.
  • Plan, orchestrate, and execute go-to-market activities, including product documentation and various other contents, target audience activation plan by segment, and operational support tools.
  • Colead user acceptance testing to ensure product quality and optimal user experience prior to product launch and analyze the outputs.
  • Monitor key performance indicators and other product metrics, conduct gap analysis, devise and implement improvement plans.
  • Lead a team of Product Strategy and Operations individuals and be responsible for their growth and success.
Qualifications

  • Bachelor's degree required. Master degree in related fields (Computer science, MBA) preferred.
  • 5 years' working experience in the internet industry. Ecommerce marketplace experience is preferred.
  • Great communicator & teamworker. Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
  • Analytical, data-sensitive & goal-driven. Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations, and constantly improving.
  • Love content & enjoy shopping.
  • Prior experience with leading or managing teams.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too. If you need assistance or a reasonable accommodation, please reach out to us.

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